hi admin ,
thank u very much .

the problem disappeared suddenly.

regards

hi admin
u may miss understood me ,
i mean that the http port changed to 7000
and the https port changed to 7001
and i cancelled the redirection from http to https .

after that , i faced the problem above that i discussed .

regards

???????????????? :oops: :oops: :oops: :oops: :oops:

hi ,
today ive changed the https & http port of elastix server .

every thing is ok

but im facing a problem when i try fop2 ,

the problem is when i go to fop2 panel page ,
it request 4 files to download them :

http://x.x.x.x:2200/fop2/audio/blip1.wav
http://x.x.x.x:2200/fop2/audio/2up2.wav
http://x.x.x.x:2200/fop2/audio/silkyalert.wav
http://x.x.x.x:2200/fop2/audio/ring.wav

as you see , every time i have to cancel downlading those 4 files and then i can use fop2 .

how to fix the problem and prevent these annoying requests of downloading the files above ???

regards

hi ,
i have my pstn lines all of them are directed to ivr ,

sometimes the caller enter the ivr , and press wrong entering , or may not enter any thing and then
the caller is hanged .======> this is the default behavior
im using elastix 2.2

Kernel
   Linux(i386)-2.6.18-238.12.1.el5

 Elastix
   elastix-2.2.0-14
   elastix-firstboot-2.2.0-5
   elastix-system-2.2.0-14
   elastix-email_admin-2.2.0-9
   elastix-vtigercrm-5.1.0-8
   elastix-extras-2.0.4-4
   elastix-asterisk-sounds-1.2.3-1
   elastix-my_extension-2.2.0-5
   elastix-agenda-2.2.0-5
   elastix-a2billing-1.8.1-16
   elastix-addons-2.2.0-4
   elastix-im-2.0.4-2
   elastix-pbx-2.2.0-14
   elastix-security-2.2.0-7
   elastix-reports-2.2.0-6
   elastix-fax-2.2.0-4

 RounCubeMail
   RoundCubeMail-0.3.1-10

 Mail
   postfix-2.3.3-2.3.el5_6
   cyrus-imapd-2.3.7-12.el5_7.1

 IM
   openfire-3.5.1-2

 FreePBX
   freePBX-2.8.1-7

 Asterisk
   asterisk-1.8.7.0-0
   asterisk-perl-0.10-2
   asterisk-addons-1.8.7.0-0

 FAX
   hylafax-4.3.10-2rhel5
   iaxmodem-1.2.0-1.1

 DRIVERS
   dahdi-2.4.1.2-5
   rhino-0.99.4-2.rc1
   wanpipe-util-3.5.23-1

my issue is , alot of hanged calls are exit in my cdr report , so im doubting that there is an issuue from my ivr ,

at the cdr report , it give me the caller with destination hang , and there is no recorded call , " no icon which indicates that the call has been recorded"

my request is , i want to enable recording the calls when caller enter the ivr and hanged before be directed to any extention or queue .

hi admin ,
did you mean i cant get benifet of this phonebook ??? and map it to my telephones ????

regards

hi ,
i have two types of telephones
Yeahlink & Grandstream .

now from fop2 phonebook , i created users and phones .
but my request is how to connect these data with my phones ??

regards

hi ,
i have a very big problem ,
i have an ivr system===>if press 1 ======> queue number 30 =======> music on hold untill some one rpely the call

here is above my scenario which i have .

my problem is , which happened after using fop2 is ,

assume some one reached queue 30 and queued at waiting for a short ime on MOH then leaved before anyone reply him ,
i note that the dhahdi cahannel still active for long time , and the queue phone still ringing !!!!!!!!!!!!!!11 :shock: :shock:

this is a big problem , ===> the caller leaved and close the call but in my fop2 it seems that the caller still calling and the phones inside the queue still ringing !!!!!!!!!!!!!!

now asume after all of that , someone of the phones in queue replied this call which its caller has leaved long time ago ,
we hear this annoying sound >
http://www.mediafire.com/?a7aelli2pk5u63c

another horrible issue :
at elatsix cdr report , it record the call as being recived call !!!!! not missed call !!! which really bad issue .

ive recorded this sound and uploaded it , and wish to help what is the cause of this problem
here is the sound file link :
http://www.mediafire.com/?a7aelli2pk5u63c

here is the view from fop2 , it still active although the caller ended the call from his side >
http://www4.0zz0.com/2012/08/19/19/382606361.png

========================
here uis my system config :

Kernel
Linux(i386)-2.6.18-238.12.1.el5

Elastix
elastix-2.2.0-14
elastix-firstboot-2.2.0-5
elastix-system-2.2.0-14
elastix-email_admin-2.2.0-9
elastix-vtigercrm-5.1.0-8
elastix-extras-2.0.4-4
elastix-asterisk-sounds-1.2.3-1
elastix-my_extension-2.2.0-5
elastix-agenda-2.2.0-5
elastix-a2billing-1.8.1-16
elastix-addons-2.2.0-4
elastix-im-2.0.4-2
elastix-pbx-2.2.0-14
elastix-security-2.2.0-7
elastix-reports-2.2.0-6
elastix-fax-2.2.0-4

RounCubeMail
RoundCubeMail-0.3.1-10

Mail
postfix-2.3.3-2.3.el5_6
cyrus-imapd-2.3.7-12.el5_7.1

IM
openfire-3.5.1-2

FreePBX
freePBX-2.8.1-7

Asterisk
asterisk-1.8.7.0-0
asterisk-perl-0.10-2
asterisk-addons-1.8.7.0-0

FAX
hylafax-4.3.10-2rhel5
iaxmodem-1.2.0-1.1

DRIVERS
dahdi-2.4.1.2-5
rhino-0.99.4-2.rc1
wanpipe-util-3.5.23-1

========================
with my best regards

thanks admin very much

i could hear now when the caller on the ivr

regards

hi ,
in fop2 the option of hearing the call is so cute

but sometimes i would like to hear the user as just he connect to my pbx , like when the user is connected to ivr and music on hold before being transferred to users ,

why i couldnt hear that , i could only hear after my the agent answer the call and the call initiatec !

i can hear all the call by 555 , but i would like to hear all the call from fop2 because its very simple and cute

how could i do that ???

regards

hi ,
as u see from image, the exte ention manager has been hanged for more than 4 hours ,

my questin is , wts the reason of this problem and how to prevent it ??

the 2nd issue , is why using fop2 why i click on hang , the line still busy and cant be solved and be an active ???

there is a solution to solve this problem which is reloading the server ,but i don't want to o it !! , i need better solution

is there any solution this this problem ??
is there cli command to fix the hanged extentions for long times as in image ??
http://im29.gulfup.com/2012-07-14/1342280060341.png

with my best regards

thanks admin very much

regards

you mean i must be online to internet when usign this command ??

regards

hi admin,

thanks for ur response ,

but another question ,

if i reinstalled my server , how could i register the license ???
u told me it is only for one server ???

regards

hi ,

today i bought ,registered fop2 and every thing is ok ,

my question is :
i registered it on my server , can i register this code to another server ???? does it only for one server ????

i want to rearrange my extensions , i dont want fop2 to arrange my extensions by extensions number , i want to manage them as i want , but i couldn't , does this feature allowed in fop2 ???

i installed fop2 just one click from addons , and registred it just one click , i didnt use a linux console ,
but every thing is ok , is there ay benefited if i installed it from linux console ???

should i renistall it using linux console ???

regards

hi ,
im using elastix , and fop2 demo version ,

from addons i just clicked and installed the demo version but now if want to install the full version of fop2 ,
should i remove the demo one and begin installing the full version using linux console ???

do i need some thing to prevent conflict between the demo and the full ???
could any one advice me the best way to do ?

regards

hi admin , it seems that fop2 has no relation in the issue :shock: :shock: :shock:

but im sure i didnt install any additional things nor modifiying any configuration files .

**hi ,
recently i installed fop2 and really a powerfull tool ,

now i want to ask ,
i use analog trunk dahdi lines .

before installing fop2 , i was using fop1 , and there were alot of hangs of trunk lines , i mean an alalog line is being busy for along times , and i have to to double click on the trunk icon to solve the issue ,
and actually i didnt know why this problem occurs .

but >>>>>>>>>>

after installing fop2 , this problem has never occured ,
i mean that the trunk analog dahdi lines has never been hanged

my question is ,

is this a feature in fop2 that solve an issue in fop1 ?????
was this a bug in fop1 and solved by fop2 ????

with my best regards for all**

hi admin ,
just would like to thank u for replying my questions

really kind to me

regards

hi , admin , thaks for details ,

great features and looking forward to buy the full version ,

but another questioen and sorry for that ,

is there any thing about reports , is there a specific reports fop2 can perform in the full version ?

another issue , there is not time on the trunk like, is this in fop2 full ver ?

with my best regards :oops: :oops: