FOP2 Community Forum

It would be good if using the local one (and thus using our existing dialplan) could be the default behaviour?

/usr/local/fop2/fop2_server -v

It's also displayed on the home page of the admin panel http://PBX-Server/fop2/admin

Only fop2_servers of 2.31.28 and above use TLS 1.2, so if you use 2.31.27 or lower, then you will need to upgrade your fop2_server otherwise things will stop working once Chrome self updates.
There is a red warning notice on the homepage of www.fop2.com about this.

I'm glad you got it sorted. So, just to confirm, it's now working with HTML5 and with Flash disabled?

I run two call centres with fop2 and over the past 4 years we heavily rely on it. I've learned the in's and out's of it now (with the help of both Nicolas and Agustin).

The only negative remark I have about fop2 is the lack of support and communication. Even just looking at this forum you can see there is little to no support (why they don't just close the forum is beyond me as they obviously haven't looked here in months and months!). Live chat is the only way you can get help from the developers, if you can catch someone that is! For anyone looking to use fop2, my advice would be to learn how it works as you might be on your own with it if there's an outage until you can get help from the live chat!

Are you using HTTPS?

If so, you must be running fop2_server 2.31.28 or higher otherwise fop2 won't load at all (HTML5 or Flash) with Chrome due to a recent update where they depreciated TLS 1.0.

I had to update 6 of my fop2 servers just this morning as many of our users couldn't connect.

Is port 4445 accessable?

I would love to know this too.

I use Fail2Ban on user the authentication and block the IP addresses of multiple incorrect logon attempts so this causes some agents to get banned. It's no biggie tho as we can unban their IP.

To remove the Dialpad dropdown and Dial box and Dial action button then do not assign the "Dial" permission to the user.
To remove the "available" dropdown, do not assign "Change Presence Menu" plugin to the user

To remove the Filter box, try adding the following code in
/var/www/html/fop2/css/custom_theme/theme.css

#navinputfilter nopad {
display: none;
visibility: hidden;
width:0;
padding:0;
margin:0;
}

Confirmed by the developers......

Conversation started on : Monday, July 20, 2020, at 21:31 (GMT+0)

[21:32] Fraser: Name : Fraser. Email : Fraser@********.****
[21:32] Fraser: Hello?

[21:40] Agustin has joined the conversation
[21:40] Agustin: Hello

[21:41] Fraser: Hi
[21:41] Fraser: Can you confirm if Fop2 uses flash and will be subject to issues when flash is disabled ?
[21:42] Fraser: http://forum.fop2.com/discussion/4789/adobe-flash-end-of-support-on-december-31-2020?

[21:42] Agustin: well...what FOP2 has of Flash is the name right now
[21:42] Agustin: the name was inherited by FOP1 made totally on flash code
[21:43] Agustin: but FOP2 uses HTML5, ajax, and web sockets for communication
[21:43] Agustin: we leave flash communication in case websockets fails but right now websockets are stable since several years
[21:44] Agustin: so the software does not need Flash to work

[21:44] Fraser: I thought that. Thank you for confirming.
[21:45] Fraser: I will update that post with this chat transcript as I know you guys are not very active on the forums

[21:45] Agustin: yes...quite a lot to cover really...

[21:46] Fraser: Thanks Agustin
[21:46] Fraser: Hope you and Nicolas are safe and well

Maybe I'm missing something but fop2 already uses HTML5??

This happened with me once and I fixed it with:
yum install openssl098e

I finally got a hold of Nicolás so fop2 isn't dead after all!

You can enable logging using this: http://members.asternic.biz/knowledge_base/enabling-audit-logs-in-fop2

And then you will see in the following file who is preforming the pause action:
/var/log/fop2_audit.log

Fraser.

It seems that fop2 is no longer being maintained or support - Can anyone confirm or deny this??

I spoke with Nicolás (via live chat) in November last year but I've failed to make contact with anyone since. I have a couple of support tickets open (I bought 10 hrs paid support!!) but the tickets seem to keep closing every 24 hrs by an automation rule. I have emailed several times too and the live chat is always "offline". Looking at this forum there has been no posts from admin for about 5 months now. This is all very alarming as our 2 call centres rely so heavily on fop2 therefor if things don't improve or fop2 really is dead then I'll be forced to look at an alternative and pull the plug on fop2. I know Nicolás was working on Issabel PBX so my concern is that he is focusing all his time on that instead which is such a shame as fop2 really is such a great product!

Any information would be greatly appreciated.

Thanks.