FOP2 Community Forum

Hi everyone!
I've tried to found some information about this on the group, but without success. So I apologize if this is a duplicate topic.

I need to know, if is a way to add extensions to a ring group by "drag and drop" or "clicking" the extension and selecting "add to ring group X".

This is the situation: We have a few queues attended by the same group of people.
I need information about the queues, because every one is for a different product, and also need to use the same extensions to attend the calls.
The team leader, is the persons who get the agents in and out of the queues manually because complex people administration reasons. So add everyone to every queue it's just a never ending task.

It will be great if the TL could drag and drop (o something) the extensions to a ring group and point all the queues to this ring group.

Hope exist a way.

Thank you!

Joe

Nicolás,

It worked perfectly!

Thank you.

Joe

Hi everyone!

I'm having an error while installing fop2 via yum install fop2 procedure.

I have an elastix distro and everything works fine, until run "/usr/local/fop2/fop2_server --test" command.

It looks like this:

/usr/local/fop2/fop2_server --test
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
LANGUAGE = (unset),
LC_ALL = (unset),
LC_CTYPE = "UTF-8",
LANG = "es_ES.UTF-8"
are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
Flash Operator Panel 2 - Valid License (7)
Manager authentication failed. Check credentials!

This are my files:

/etc/asterisk/fop2/fop2.cfg
[general]
; AMI definitions
manager_host=localhost
manager_port=5038
manager_user=admin
#exec amipasswd.sh
;event_mask=agent,call,command,system,user,dialplan
[more]

/etc/asterisk/manager.conf

;
; AMI - Asterisk Manager interface
;
; FreePBX needs this to be enabled. Note that if you enable it on a different IP, you need
; to assure that this can't be reached from un-authorized hosts with the ACL settings (permit/deny).
; Also, remember to configure non-default port or IP-addresses in amportal.conf.
;
; The AMI connection is used both by the portal and the operator's panel in FreePBX.
;
; FreePBX assumes an AMI connection to localhost:5038 by default.
;
[general]
enabled = yes
port = 5038
bindaddr = 0.0.0.0
displayconnects=no ;only effects 1.6+

[admin]
secret = Mysecret
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate
write = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate

#include manager_additional.conf
#include manager_custom.conf

/var/log/asterisk/full
[Nov 26 18:47:07] NOTICE[23556] manager.c: 127.0.0.1 failed to authenticate as 'admin'

I've been reading about the "password" I must configure on the files above, but they use an "exec" line recovering my configured password.

I'm really lost on this one. I could use some help.

Thank you very much for reading.

Regards

Joe