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FOP2 Community Forum

J

julio.michelazzo

@julio.michelazzo
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  • I can ´t connect to FOP2 (too)
    J julio.michelazzo
    Support

    What should I do?


  • I can ´t connect to FOP2 (too)
    J julio.michelazzo
    Support

    Hi Nicolas.

    As recommended I opened a ticket bey (http://support.asternic.biz) talking about the problem with the license, but so far I have no solution.

    The last contact I received from support was 22/07!!

    Is there any other way to contact support, perhaps by phone? I am suffering a lot of pressure from my two clients who believed in my work.

    Thank you!
    Julio


  • I can ´t connect to FOP2 (too)
    J julio.michelazzo
    Support

    Hi.

    I found the problem!

    As I said in my last post, the server firewall was off, but not the border firewall.

    FOP seems to works differently..... for example, in a Web application the web server connects to the database so I need to open only the port 80, but with FOP, from I understand, the connection is not made that way, but my browser opens a new connection to port 4445.

    Well, in my environment the problem was that I use "ssh -L" to cross the border firewall and manage the Elastix server.

    Now I have another problem, FOP says that is "Unactivated Version"!

    Using the purchase through the Elastix this should not be automatic, or my client received any email with this key?

    Thanks!!
    Julio


  • I can ´t connect to FOP2 (too)
    J julio.michelazzo
    Support

    Hi All.

    Recently I heard about FOP2 and bought two licenses for two different customers.

    My setup is a Elastix 2.3.0 (working fine).

    I bought the license and did the installation over "Elastix Addons" and apparently no problems.

    I tried to login with AMP admin, with a extension (voicemail pass) and with a extension created on "FOP2 Users" and I got only a message "Connecting to server, attempt number : 1...2....3..." and then a message "Could not connect to server".

    I tried this post but nothing: View Post 1349

    Another strange thing, I did a fresh install in my lab, and soon after installation I installed FOP2 (demo) and the login worked.

    I need help, my clients are waiting.

    Other important stuff:

    rpm -qa|grep -i fop

    fop2-2-2.25.2

    grep -v "#" /etc/sysconfig/selinux | grep SELINUX=

    SELINUX=disabled

    iptables -L

    Chain INPUT (policy ACCEPT)
    target prot opt source destination

    Chain FORWARD (policy ACCEPT)
    target prot opt source destination

    Chain OUTPUT (policy ACCEPT)
    target prot opt source destination

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