FOP2 Community Forum

I installed WebRTC Browser Phone PRO plugin and confirmed on the test extensions, that it works on FOP2 panel.
However it looks like the free seats, are all the time allocated to to the extensions that were initially used during setup. Even if the system is restarted and fop2 service is reloaded, on all other agent extensions I always get "No more licenses available" even if there's no seat in use.
How to reset license allocation for WebPhone PRO on the existing 2.31.40 installation (the current FOP2 installation is licensed with active maintenance) to be able to use the WebPhone PRO on two different extensions than originally?

Just to note that I've recently put a new FOP2 installation. Looks like the issue still exists and the same hack needs to be put into action. How about the systemd unit file?

It looks like in my case there was an issue with a new config option that is set to 120 seconds by default.
kick_inactive_clients=0
It caused the WebRTC client to be forcefully disconnected when the connection was idle.

Our solution is to downgrade back to Version: 2.31.28

I put a new version on the fresh box and I am having similar issue. Would you provide a way to safely downgrade from 2.31.39 as I can't find the build to download it.

There's WebRTC Browser Pro plugin.
Didn't use it, but the description says:

Browser phone from FOP2. The PRO version supports up to 4 lines, conference calls, native SIP blind and supervised transfers, sound device configuration, intercom mode, etc. Two positions are included for free. Unlimited positions are available for a monthly fee. Follow
he webrtc setup guide in order to prepare your Asterisk server for this plugin to work.

Hi Nicolas,
I replaced /etc/rc.d/init.d/fop2 script with provided one on my test machine. It seems the issue was solved.
Therefore, having a proper systemd script would be very nice

What exact goal would you like to achieve?

The solution was to add an allow rule to IPTables for port 4445 ...
This has not been a permanent solution because it keeps getting overwritten.
It is, because all settings are generated from within FreePBX firewall module.
The FreePBX interface is not that obvious, but the firewall's services are configurable if you go to Connectivity -> Firewall. Then the tab at the right edge of the screen, then Services -> Custom Services -> Create New Service -> TCP/4445

The free version has a limitation up to 15 buttons. Disable some extensions in Panel Manager -> Buttons and see if other buttons appear.

I managed to do it this night. If there's a problem with SIP registration, it is likely that your WebRTC is trying to reach PBX via chan_sip whereas "normal" SIP extension uses chan_pjsip. It won't work. Disable use of chan_sip transport in FreePBX advanced settings.

Check fail2ban status on FreePBX.

Seems that there's a bug in Asterisk/FreePBX that can be related:
https://community.freepbx.org/t/webrtc-default-toggle-doesnt-work/67281

I don't think it is available at the moment - as I haven't found any clue how to do it, but here's what I'm looking for. Currently, the queue in Asterisk/FreePBX is set to auto-pause an agent if he/she does not pickup the phone when it rings.
The trouble here is that when the agent comes back to his station, the clock icon on the button is rather hard to notice. So I was thinking that since the Queue Pause from Presence box plugin sets the pause on the queue, maybe it would be possible to also synchronize the current pause state on the queue back to the Presence box? Therefore, if I set the red color when the agent's state is Auto-Paused in a queue he belongs, then it will be well visible.
Of course any other ideas if someone has them, will be appreciated.

For using those features, the user you're logged as, needs to have appropriate permission "spy". Haven't tested, but it seems so prom the docs: https://www.fop2.com/docs/installation.php#Settingupusers,passwords,permissionsandgroups

Yes, I came to the same conclusion and had to write a script to reload FOP2 server service after the system is booted up.
But even if I consider this thing workarounded, it shouldn't be like this in the first place.

Hi,
good to hear that. Any information on the patch version?
BTW. there seems to be forum bug. I was able to edit your message
(test edit: Yep, bug seems to allow edit of others!

No idea?

Hallo,
we are building a new small call-center based on FreePBX. I've been looking for convenient WebUI panel for it and FOP2 looks great for our needs - so we decided to give it a try (I have demo mode installed on my test server).
I can see following issue. I can normally login to both the Manager and Agent panels.
However, if I reboot FreePBX server, I can not login to the Agent panel (it says "Invalid credentials").
But if I log in to Manager panel first and choose to reload panel, I can then successfully login to Agent panel. Therefore, in case of server restart due to maintenance, power loss, etc. there is manual intervention needed to allow agents to work again.
I have looked through the forum but I haven't found a similar issue.
I'm using FOP2 version 2.31.27 on FreePBX 15.0.16.49 (on stable distro 12.7.6-2002-2.sng7).
Any hint will be much appreciated.