FOP2 Community Forum

Is this still a problem now? I have the latest version of FreePBX 14 but am still getting the same problem as described here with extensions that are not online showing as online.

Is it possible to create user definable widgets within FOP2? For example a button that might call http://localhost:8080?exten={extension number}/action=pause

I'd like to integrate this with a third party application running on the same FreePBX server but need to be able to define a couple of buttons to trigger particular actions.

Thanks

Lee

If an extension user puts themselves into DND using the key on the phone dialling the FreePBX feature code to toggle DND this is shown against the user in FOP2 correctly. However if that user is logged into a number of queues the DND status us now shown against all entries in all queues that the user is logged into. So you might get the proper DND notification on the user icon in the extensions display but only see the small DND icon against the user in one queue but not in order queues.

Any ideas would be greatly appreciated.

Lee

The sounds like a great enhancement. Maybe it would be good to ask the question "Do you want to recreate current users?" and then that would give both options.

Thanks. Glad I didn't just do that then. How would I get FOP2 to add users for new extensions added to FreePBX without having to add them individually?

Lee

We have a number of users already setup in FOP2 be need to add a load of next extensions. If I go into the Users section and select "Recreate Users" does this have any effect on existing users or does it just add new extensions as users?

Using FOP2 2.31.02 with FreePBX 12 we are able to transfer a single call quite normally into the parking lot (default parking lot is on extension 70 with 9 parking slots from 71 to 79). However if we try to move another call into the parking lot this appears to kick the first call out of parking and this first calls then hangs up leaving the second call as the only call in the parking lot. Using just a normal transfer (*270) to transfer calls into parking this does not happen and we can park more than one call.

Sorry about that. I contacted you via e-mail and this forum and you ask for the activation code which I posted her by mistake.

It looks as if I downloaded the 64-bit version when the 32-bit version was needed.

I found out that the original FOP2 registration was: xxxxxxxxxxxx

Lee

I've just tried that with the latest 2.31 by downloading it directly using wget. I untarred the file and tried the "make" again and it failed in exactly the same way.

After upgrading to FOP2 Manager 1.1.2 it appears that they way in which queue logins work has changed. Previously there appeared to be no link between FreePBX Dynamic Agent settings and FOP2. Now it appears that FOP2 seems to honour the FreePBX Dynamic Agent settings.

Previously we had some queues with "Restrict Dynamic Agents" set to yes in FreePBX and some set to no. This did not make any difference to the queues that agents could log into via FOP2. Now it appears that this has changed and the "Restrict Dynamic Agents" setting is FreePBX is honoured by FOP2.

Is this a change that has been made for a specific reason? Will this remain the case in future releases?

Thanks in advance.

I have just purchased an annual upgrade license and applied it successfully:

Reactivation Successfull

Thanks! Do not forget to restart fop2 to activate the license.
[root@beckpbx fop2]# service fop2 restart
Shutting down Flash Operator Panel 2: [ OK ]
Starting Flash Operator Panel 2: [ OK ]

However when I try to upgrade from 2.28 to 2.30.06 by running make I get:

/bin/sh: line 9: server/fop2_server: cannot execute binary file

Upgrade Aborted. License reactivation failed.

Be sure you have internet access from this server,
and that your code is not older than a year.

If your license has expired, you must renew it in order to upgrade,
or you can still use your current FOP2 version for as long as you want.

If you already bought an upgrade code please run the following command:

server/fop2_server --upgrade

If the upgrade is successful run make again to retry the installation.

Contact us at sales@asternic.biz for more information.
Done!

So I can't do the upgrade. Any help would be appreciated.

We are not reloading Asterisk frequently or making FreePBX changes.

I will see if I can find out more information about what is happening. Many users on our system are running Apple MAC system using Chrome as the browser.

We have the Queue Login plugin enabled for agents and it works as expected. We are using the Chrome Browser. However what seems to happen is when an agent moved away from the active FOP2 browser tab to do something else they get logged out of the queues that they are in. When the browse back to the FOP2 tab they are still logged into FOP2 but they get offered the popup box to login to queues again and have to select the queues that they want to login to again.

Any assistance would be appreciated.

Lee

I think that fixed the issue that we were having.

Thanks

We did indeed have the auto-wrapup plugin installed and have now removed that temporarily to see if that makes any difference.

Thanks

Lee

It's installed but we're not using it at the moment. But we do intend to start using it soon.

Yes via the FOP2 GUI but also Asternic reports show the UNPAUSE. In addition the agents do still receive calls from the queue so even though I haven't actually see the output from asterisk "queue show" they are seen by Asterisk as unpaused.

I will see if I can do an asterisk "queue show" the next time this happens.

Lee

Thanks for this and sorry for the late reply. I haven't tried the audit log yet but will do. One thing that we have noticed is that if agents pause themselves using the "Pause Member" menu then all works fine and they stay paused. If they pause themselves using the Presence menu they become unpaused a few seconds later.

We are using the above plugin so that agents can pause themselves from the presence box but have also uncommented the pause states section in presence.js. However when agents pause themselves they seem to get unpaused automatically and then have to put themselves back on pause. This happens pretty regularly but seems random.

Any guidance on where to look to investigate this issue would be great.

Thanks

Lee