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nexaid

@nexaid
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Recent Best Controversial

  • Can whisper, but can't Listen
    N nexaid
    Support

    Hello,

    I'm a new user of fully new activated FOP2.
    I have installed it on Elastix, and I have added the registration code I get yesterday.

    This is the problem I'm expecting.

    I have 2 extensions : 1101 and 4101.
    I make a call from 4101 to *43 (echo test).
    I want to spy this conversation from 1101.

    So I log in to FOP2 with 1101 id and his voicemail password.
    At this point, everything works fine. I can see the extension 4101 online with *43.

    When I select the 4101 extension, and click on "Listen" button, a call arrive my phone (1101), but it ring in the 4101 conversation (the conversation I try to spy) !
    I take the call, but I can't hear anything. No sound, just blank.

    The Whisper mode seems to works. I can hear the conversation.
    When I take the call it says the extension number ( "4101 .... ") and I can hear the conversation, and talk to 4101.

    I don't understand why i'm not able to " listen only" the conversation.

    Here is my chanspy section in extensions_custom.conf
    [app-chanspy]
    include => app-chanspy-custom
    exten => 555,1,Macro(user-callerid,)
    exten => 555,n,Answer
    exten => 555,n,Wait(1)
    exten => 555,n,ChanSpy()
    exten => 555,n,Hangup

    The chanspy block in extensions_additional.conf
    [app-chanspy]
    include => app-chanspy-custom
    exten => 555,1,Macro(user-callerid,)
    exten => 555,n,Answer
    exten => 555,n,Wait(1)
    exten => 555,n,ChanSpy()
    exten => 555,n,Hangup

    Let me know what other informations you need to understand what happen,

    Many thanks for your help,

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