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FOP2 Community Forum

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  3. Remote server do not show any events

Remote server do not show any events

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  • J
    J
    jrecho
    wrote on last edited by
    #6

    as to the extension yes I dial the extension number I can in your system put a number click dial and my extension will dial the number on the remote server.

    But my issue is channel spy this is a small asterisk appliance by www.zycoo.com zx50. Using Busybox running asterisk 1.4.4.

    Hope you can help

    1 Reply Last reply
    0
    • J
      J
      jrecho
      wrote on last edited by
      #7

      I have tested each server individually and Remote server A can listen to extension hosted on their server using FOP2 hosted on server B and the same issue with server C we can do everything we can call between server A,B and C dialing XXX, XXX, XXX no YYY. Can see what they are doing on the buttons all events are working. I can hangup a conversation going on Server A from Server B where FOP2 is installed. But the only function that does not work is listening to the conversation.

      What I did not understand from your prevues post is do I need to create the same extension as to server A on my FOP2 server B. i.e Server a is running ext 4XX server B is running ext 1XX and server C is running 2XX then I have IAX and SIP trunks between them do I need to recreate the extension on the FOP2 server I am confused ???

      I also noticed that if I give an extension on server a lets say xxx🔢all I do not see any of the top left menu buttons Listen Dial transfer etc... even though I have it set to all in fop2.cfg

      I really need your help

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      • N
        N
        nicolas
        wrote on last edited by
        #8

        Server A = 192.168.1.1, extensions 1XX
        Server B = 192.168.1.2, extensions 2XX

        In your dialplan you should be able to dial 1XX from any server extension so that specific extension rings on server A.

        Fop2 button configuration:

        [SIP/100]
        type=extension
        extension=100
        context=from-internal
        server=192.168.1.1
        originatechannel=Local/100@from-internal
        
        [SIP/200]
        type=extension
        extension=200
        context=from-internal
        server=192.168.1.2
        originatechannel=Local/200@from-internal
        

        With that setup and FOP 2.24, you should be able to Listen to 200 in server B from 100 in server A and viceversa.

        And if you want to see the action buttons, you must have a fop2 user defined for every extension on every server

        user=100:password:all
        user=200:password:all

        And both 100 and 200 should be visible for the user in their extension list. If you log as an extension that does not have a matching button, you will not see the action buttons in the toolbar.

        Best regards,

        1 Reply Last reply
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        • J
          J
          jrecho
          wrote on last edited by
          #9

          How do I find out what version I have I got your 2.0 version I think if I need an upgrade please tell me how. I have Trixbox

          as to the setting that is what I have here is a button

          [SIP/408]
          type=extension
          extension=408
          label=Noemie Blanbette
          mailbox=408@default
          context=from-internal
          extenvoicemail=*408@default

          Here is the setting in fop2.cfg
          ; USER LIST

          so we modified the button to be
          [SIP/101]
          type=extension
          extension=101
          label=toto Chevalier
          mailbox=101@default
          context=from-internal
          extenvoicemail=*101@default
          server=xxx.xxx.xxx.xxx
          originatechannel=Local/101@from-internal
          user=408:1255:all

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          • N
            N
            nicolas
            wrote on last edited by
            #10

            You can find the fop2 version by looking at the fop2 footer in the web, or via command line

            /usr/local/fop2/fop2_server -v
            

            Best regards,

            1 Reply Last reply
            0
            • J
              J
              jrecho
              wrote on last edited by
              #11

              I have

              fop2_server version 2.00

              Please send me detailed instruction how to upgrade keep in mind that I have multiple customized buttons Files using context

              1 Reply Last reply
              0
              • N
                N
                nicolas
                wrote on last edited by
                #12

                To upgrade:

                Backup your /usr/local/fop2 and /var/www/html/fop2 directories, so you have a separate backup just in case.

                Try to rememeber your customized files, as you might need to restore them after the upgrade, like FOP2Callbacks.pm or js/presence.js, buttons.cfg, etc. the fop2.cfg file will not be replaced.

                Then download version 2.24, extract the tarball, cd fop2 and run "make"

                Then restore your customized files, or make a diff between the new ones and the old ones to check for differences.

                Remember that upgrades are free for one year, after that, the upgrade cost is $20 (annual maintenance fee on www.fop2.com/buy.php ).

                Best regards,

                1 Reply Last reply
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                • J
                  J
                  jrecho
                  wrote on last edited by
                  #13

                  I'll be happy to pay for the upgrade no problem as long as it will fix my issue.

                  1 Reply Last reply
                  0
                  • J
                    J
                    jrecho
                    wrote on last edited by
                    #14

                    Can you please give me the direct link to download ?
                    And the steps to upgrade from 2.0 to 2.4

                    Thanks

                    1 Reply Last reply
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                    • N
                      N
                      nicolas
                      wrote on last edited by
                      #15

                      I cannot give you a direct link as I do not know your linux distribution. Look at the download page and choose yours:

                      www.fop2.com/download.php

                      1 Reply Last reply
                      0
                      • J
                        J
                        jrecho
                        wrote on last edited by
                        #16

                        I am stuck when I try to run the license upgrade I get can not liten on port 4445. And when I tyoe make in the new FOP2 install directory I get

                        Reactivation failed! (EXPIRED)

                        Upgrade Aborted. License reactivation failed.

                        Be sure you have internet access from this server,
                        and that your code is not older than a year.

                        If your license has expired, you must renew it in order to upgrade,
                        but you can still use your current FOP2 version for as long as you want.

                        If you already bought an upgrade code please run the following command:

                        server/fop2_server --upgrade

                        If the upgrade is successful run make again to retry the installation.

                        Contact us at <!-- e --><a href="mailto:sales@asternic.biz">sales@asternic.biz</a><!-- e --> for more information.
                        Done!
                        [trixbox1.localdomain fop2]#

                        1 Reply Last reply
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                        • N
                          N
                          nicolas
                          wrote on last edited by
                          #17

                          Do you have an upgrade code yet? Please contact me via the live help, do not post any codes in the forum.

                          1 Reply Last reply
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                          • J
                            J
                            jrecho
                            wrote on last edited by
                            #18

                            Yes I do and when I stop fop2 and run the upgrade command I get an error
                            [trixbox1.localdomain fop2]# /usr/local/fop2/fop2_server --upgrade
                            Unknown option: upgrade

                            1 Reply Last reply
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                            • J
                              J
                              jrecho
                              wrote on last edited by
                              #19

                              Now that I have upgraded to the latest version. When I click the listen button nothing happened before my phone use to ring then I hear a bib but then no sound. Now Its worst. I must be missing something.

                              1 Reply Last reply
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                              • J
                                J
                                jrecho
                                wrote on last edited by
                                #20

                                I have not heard back from you Nicolas. I am still having the exact same issue no sound at all. And I did upgrade to the latest FOP2 version 2.24

                                Please help.
                                Thnaks

                                1 Reply Last reply
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                                • N
                                  N
                                  nicolas
                                  wrote on last edited by
                                  #21

                                  I usually go to sleep, take dinner, a shower, I spend a little time with my family, etc. It's been a while since I unpluged the wire that sends emails directly to my brain. 😉

                                  I hope you can write a post later explaining the solution I provided after giving you free remote support for several hours.

                                  1 Reply Last reply
                                  0
                                  • J
                                    J
                                    jrecho
                                    wrote on last edited by
                                    #22

                                    As I said you rock man you have the absolute best support. I got everything going still have some issue but I will let you unplug and wait for you to get back to me, I also noticed that you have added an option next to the phone books to listen to recorded calls but when I click obit it's empty. The whisper allows you to listen occross servers thanks to you but can not whisper whom server A to C but does work from A to B

                                    Again thanks for all of the help and promise to send a lot of customers your way.

                                    best wishes

                                    1 Reply Last reply
                                    0
                                    • J
                                      J
                                      jrecho
                                      wrote on last edited by
                                      #23

                                      I have purchased 2 additional licenses and am writing you and you are not responding. I had a server crash can not connect to database after installing FOP@ so I rebuilt a new one in a better machine but I activated the license on the old server and need to change that on the new server. Please help

                                      1 Reply Last reply
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                                      • N
                                        N
                                        nicolas
                                        wrote on last edited by
                                        #24

                                        Hi,

                                        The email reply I sent to you was rejected by your mail server. I am every day on the live help, you can contact me there, as many many users do.

                                        Fop2 does not touch databases in a way it would break anything, much less making a server crash, it seems you are implying that because of fop2 your server crashed. I'll bet that is not the case.

                                        You know where to find me: the live help. I do respond. Check this forum, people comments, etc. And you forget to mention the free remote support I gave you. Saying things like "I do not respond" is rude, really rude. Even if you purchased licenses. A little bit of etiquette would be nice from your part.

                                        If you have a problem, post the exact error you are getting, and describe what you did to reach to that situation. With no description/report, it is impossible to help or give a proper reply.

                                        In any case, according to your email, I think the problem is that you did not install the FreePBX fop2admin module, but it is just a guess because your mail was vague on details.

                                        Please email me to asternic at gmail dot com or catch me on the live help. Your mail server does not like mails from mine.

                                        1 Reply Last reply
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