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FOP2 Community Forum

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  3. Remote server do not show any events

Remote server do not show any events

Scheduled Pinned Locked Moved Support
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  • N
    N
    nicolas
    wrote on last edited by
    #10

    You can find the fop2 version by looking at the fop2 footer in the web, or via command line

    /usr/local/fop2/fop2_server -v
    

    Best regards,

    1 Reply Last reply
    0
    • J
      J
      jrecho
      wrote on last edited by
      #11

      I have

      fop2_server version 2.00

      Please send me detailed instruction how to upgrade keep in mind that I have multiple customized buttons Files using context

      1 Reply Last reply
      0
      • N
        N
        nicolas
        wrote on last edited by
        #12

        To upgrade:

        Backup your /usr/local/fop2 and /var/www/html/fop2 directories, so you have a separate backup just in case.

        Try to rememeber your customized files, as you might need to restore them after the upgrade, like FOP2Callbacks.pm or js/presence.js, buttons.cfg, etc. the fop2.cfg file will not be replaced.

        Then download version 2.24, extract the tarball, cd fop2 and run "make"

        Then restore your customized files, or make a diff between the new ones and the old ones to check for differences.

        Remember that upgrades are free for one year, after that, the upgrade cost is $20 (annual maintenance fee on www.fop2.com/buy.php ).

        Best regards,

        1 Reply Last reply
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        • J
          J
          jrecho
          wrote on last edited by
          #13

          I'll be happy to pay for the upgrade no problem as long as it will fix my issue.

          1 Reply Last reply
          0
          • J
            J
            jrecho
            wrote on last edited by
            #14

            Can you please give me the direct link to download ?
            And the steps to upgrade from 2.0 to 2.4

            Thanks

            1 Reply Last reply
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            • N
              N
              nicolas
              wrote on last edited by
              #15

              I cannot give you a direct link as I do not know your linux distribution. Look at the download page and choose yours:

              www.fop2.com/download.php

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              • J
                J
                jrecho
                wrote on last edited by
                #16

                I am stuck when I try to run the license upgrade I get can not liten on port 4445. And when I tyoe make in the new FOP2 install directory I get

                Reactivation failed! (EXPIRED)

                Upgrade Aborted. License reactivation failed.

                Be sure you have internet access from this server,
                and that your code is not older than a year.

                If your license has expired, you must renew it in order to upgrade,
                but you can still use your current FOP2 version for as long as you want.

                If you already bought an upgrade code please run the following command:

                server/fop2_server --upgrade

                If the upgrade is successful run make again to retry the installation.

                Contact us at <!-- e --><a href="mailto:sales@asternic.biz">sales@asternic.biz</a><!-- e --> for more information.
                Done!
                [trixbox1.localdomain fop2]#

                1 Reply Last reply
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                • N
                  N
                  nicolas
                  wrote on last edited by
                  #17

                  Do you have an upgrade code yet? Please contact me via the live help, do not post any codes in the forum.

                  1 Reply Last reply
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                  • J
                    J
                    jrecho
                    wrote on last edited by
                    #18

                    Yes I do and when I stop fop2 and run the upgrade command I get an error
                    [trixbox1.localdomain fop2]# /usr/local/fop2/fop2_server --upgrade
                    Unknown option: upgrade

                    1 Reply Last reply
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                    • J
                      J
                      jrecho
                      wrote on last edited by
                      #19

                      Now that I have upgraded to the latest version. When I click the listen button nothing happened before my phone use to ring then I hear a bib but then no sound. Now Its worst. I must be missing something.

                      1 Reply Last reply
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                      • J
                        J
                        jrecho
                        wrote on last edited by
                        #20

                        I have not heard back from you Nicolas. I am still having the exact same issue no sound at all. And I did upgrade to the latest FOP2 version 2.24

                        Please help.
                        Thnaks

                        1 Reply Last reply
                        0
                        • N
                          N
                          nicolas
                          wrote on last edited by
                          #21

                          I usually go to sleep, take dinner, a shower, I spend a little time with my family, etc. It's been a while since I unpluged the wire that sends emails directly to my brain. 😉

                          I hope you can write a post later explaining the solution I provided after giving you free remote support for several hours.

                          1 Reply Last reply
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                          • J
                            J
                            jrecho
                            wrote on last edited by
                            #22

                            As I said you rock man you have the absolute best support. I got everything going still have some issue but I will let you unplug and wait for you to get back to me, I also noticed that you have added an option next to the phone books to listen to recorded calls but when I click obit it's empty. The whisper allows you to listen occross servers thanks to you but can not whisper whom server A to C but does work from A to B

                            Again thanks for all of the help and promise to send a lot of customers your way.

                            best wishes

                            1 Reply Last reply
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                            • J
                              J
                              jrecho
                              wrote on last edited by
                              #23

                              I have purchased 2 additional licenses and am writing you and you are not responding. I had a server crash can not connect to database after installing FOP@ so I rebuilt a new one in a better machine but I activated the license on the old server and need to change that on the new server. Please help

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                              • N
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                                nicolas
                                wrote on last edited by
                                #24

                                Hi,

                                The email reply I sent to you was rejected by your mail server. I am every day on the live help, you can contact me there, as many many users do.

                                Fop2 does not touch databases in a way it would break anything, much less making a server crash, it seems you are implying that because of fop2 your server crashed. I'll bet that is not the case.

                                You know where to find me: the live help. I do respond. Check this forum, people comments, etc. And you forget to mention the free remote support I gave you. Saying things like "I do not respond" is rude, really rude. Even if you purchased licenses. A little bit of etiquette would be nice from your part.

                                If you have a problem, post the exact error you are getting, and describe what you did to reach to that situation. With no description/report, it is impossible to help or give a proper reply.

                                In any case, according to your email, I think the problem is that you did not install the FreePBX fop2admin module, but it is just a guess because your mail was vague on details.

                                Please email me to asternic at gmail dot com or catch me on the live help. Your mail server does not like mails from mine.

                                1 Reply Last reply
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