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FOP2 Community Forum

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  3. toolbar buttons nothing happens upon click (SOLVED)

toolbar buttons nothing happens upon click (SOLVED)

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  • N
    N
    nicolas
    wrote on last edited by
    #8

    5038 is the asterisk manager port, it is not possible to run fop2 on that port. And I am not sure where you read that you have to set the listen_port to that number?... It is also not advisable to change the listen port on fop2. Just comment that line out, leave it as is so it uses port 4445.

    Then be sure to change fop1 listen port to something else than 4445, as stated in the FAQ. Or just stop fop1 altogether...

    If you change fop2 port, you will also need to set the web_dir...if you want to keep it simple, DO NOT change fop2 port to anything, leave the fop2.cfg file alone, just change the manager user and password.

    No program can be set to listen on a port that is already binded/used by another process.

    Best regards,

    1 Reply Last reply
    0
    • J
      J
      jmituzas
      wrote on last edited by
      #9

      I have fixed that thanks, Please take a look above as I have edited my previous post. Thank you very much.

      1 Reply Last reply
      0
      • N
        N
        nicolas
        wrote on last edited by
        #10

        Not sure what to answer as you are not showing your button file....

        Anyways, as I previosuly mentioned there is a bug in the record action that prevents the system from start recording if the call was up before you start fop2_server. If the call is made after fop2 starts then you won't have that problem.

        And it would be better to have a debug level 15 to see the commands between the web client and fop2 server too.

        Also record works on bridged calls, if the call is not bridged it will fail.

        Best regards,

        1 Reply Last reply
        0
        • J
          J
          jmituzas
          wrote on last edited by
          #11

          sorry about that (me not following directions)
          for the extensions I have up here is my button.cfg:

          [SIP/6910]
          type=extension
          extension=6910
          label=POTS 1
          mailbox=jmituzas@gmail.com
          context=from-internal
          extenvoicemail=*6910@device

          [SIP/6920]
          type=extension
          extension=6920
          label=POTS 2
          mailbox=jmituzas@gmail.com
          context=from-internal
          extenvoicemail=*6920@device

          [SIP/6930]
          type=extension
          extension=6930
          label=POTS 3
          mailbox=6930@device
          context=from-internal
          extenvoicemail=*6930@device

          [SIP/6940]
          type=extension
          extension=6940
          label=POTS 4
          mailbox=6940@device
          context=from-internal
          extenvoicemail=*6940@device

          [DAHDI/1]
          type=trunk
          label=DAHDI
          channel=DAHDI/3
          channel=DAHDI/4


          ok start the fop2 in debug mode and trial to dial another extension:
          /usr/local/fop2/fop2_server -X 15

          10.30.20.137 => <?xml version="1.0"?>
          <!DOCTYPE cross-domain-policy SYSTEM "http://www.macromedia.com/xml/dtds/cross-domain-policy.dtd">
          <cross-domain-policy>
          <allow-access-from domain="*" to-ports="4444" />
          </cross-domain-policy>

          ** CLEAN SOCKET connection lost removing socket IO::Socket::INET=GLOB(0xec6d730)
          ** CLEAN SOCKET flash client connection lost
          No flash clients connected

          10.30.20.137 <= <msg data="GENERAL|contexto|1|" />
          10.30.20.137 => { 'btn': '0', 'cmd': 'key', 'data': 'UaOOw2cpN8ysPsC6cZn9nR7z4gL', 'slot': '' }

          10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'version', 'data': '2.00', 'slot': '' }

          10.30.20.137 <= <msg data="1|auth|6910|7049c25fd66678daffafc348c3a2c654" />
          10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'permit', 'data': 'YWxs', 'slot': '' }

          10.30.20.137 => { 'btn': '16@GENERAL', 'cmd': 'zbuttons', 'data': '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', 'slot': '' }

          10.30.20.137 <= <msg data="1|initState||7049c25fd66678daffafc348c3a2c654" />
          10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

          10.30.20.137 => { 'btn': '2@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

          10.30.20.137 => { 'btn': '3@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

          10.30.20.137 => { 'btn': '4@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

          10.30.20.137 => { 'btn': '5@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

          10.30.20.137 => { 'btn': '6@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

          10.30.20.137 => { 'btn': '7@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

          10.30.20.137 => { 'btn': '8@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

          10.30.20.137 => { 'btn': '9@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

          10.30.20.137 => { 'btn': '10@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

          10.30.20.137 => { 'btn': '15@GENERAL', 'cmd': 'settext', 'data': '', 'slot': '0' }

          10.30.20.137 => { 'btn': '15@GENERAL', 'cmd': 'state', 'data': 'DOWN', 'slot': '0' }

          10.30.20.137 <= <msg data="11|originate|12|7049c25fd66678daffafc348c3a2c654" />

          127.0.0.1 -> Action: Originate
          127.0.0.1 -> Channel: SIP/6910
          127.0.0.1 -> Exten: 6920
          127.0.0.1 -> Context: from-internal
          127.0.0.1 -> Priority: 1
          127.0.0.1 -> CallerID: <6910>
          127.0.0.1 -> Async: True

          127.0.0.1 <- Response: Success
          127.0.0.1 <- Message: Originate successfully queued
          127.0.0.1 <- Server: 0

          Response: Success
          Message: Originate successfully queued
          Server: 0

          127.0.0.1 <- Event: Newchannel
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel:
          127.0.0.1 <- State: Down
          127.0.0.1 <- CallerIDNum: <unknown>
          127.0.0.1 <- CallerIDName: <unknown>
          127.0.0.1 <- Uniqueid: 1260845705.0
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: OriginateResponse
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Response: Failure
          127.0.0.1 <- Channel: SIP/6910
          127.0.0.1 <- Context: from-internal
          127.0.0.1 <- Exten: 6920
          127.0.0.1 <- Reason: 0
          127.0.0.1 <- Uniqueid: <null>
          127.0.0.1 <- CallerID: 6910
          127.0.0.1 <- CallerIDNum: 6910
          127.0.0.1 <- CallerIDName: <unknown>
          127.0.0.1 <- Server: 0


          heres what it looks like when on the phone dial another extension:
          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-exten-vm
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 4
          127.0.0.1 <- Application: Set
          127.0.0.1 <- AppData: EXTTOCALL=6920
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-exten-vm
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 5
          127.0.0.1 <- Application: Set
          127.0.0.1 <- AppData: CFUEXT=
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-exten-vm
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 6
          127.0.0.1 <- Application: Set
          127.0.0.1 <- AppData: CFBEXT=
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-exten-vm
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 7
          127.0.0.1 <- Application: Set
          127.0.0.1 <- AppData: RT=15
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-exten-vm
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 8
          127.0.0.1 <- Application: Macro
          127.0.0.1 <- AppData: record-enable|6920|IN
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-record-enable
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 1
          127.0.0.1 <- Application: GotoIf
          127.0.0.1 <- AppData: 1?check
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-record-enable
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 4
          127.0.0.1 <- Application: AGI
          127.0.0.1 <- AppData: recordingcheck|20091214-220142|1260846095.2
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-record-enable
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 999
          127.0.0.1 <- Application: MixMonitor
          127.0.0.1 <- AppData: /recordings20091214-220142-1260846095.2.wav||
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-exten-vm
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 9
          127.0.0.1 <- Application: Macro
          127.0.0.1 <- AppData: dial|15|tr|6920
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-dial
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 1
          127.0.0.1 <- Application: GotoIf
          127.0.0.1 <- AppData: 1?dial
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-dial
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 3
          127.0.0.1 <- Application: AGI
          127.0.0.1 <- AppData: dialparties.agi
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newexten
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- Context: macro-dial
          127.0.0.1 <- Extension: s
          127.0.0.1 <- Priority: 7
          127.0.0.1 <- Application: Dial
          127.0.0.1 <- AppData: DAHDI/6|15|tr
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newchannel
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/6-1
          127.0.0.1 <- State: Rsrvd
          127.0.0.1 <- CallerIDNum: <unknown>
          127.0.0.1 <- CallerIDName: Free For All Incorporated
          127.0.0.1 <- Uniqueid: 1260846102.3
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newstate
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/6-1
          127.0.0.1 <- State: Ringing
          127.0.0.1 <- CallerID: <unknown>
          127.0.0.1 <- CallerIDName: Free For All Incorporated
          127.0.0.1 <- Uniqueid: 1260846102.3
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Dial
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Source: DAHDI/5-1
          127.0.0.1 <- Destination: DAHDI/6-1
          127.0.0.1 <- CallerID: <unknown>
          127.0.0.1 <- CallerIDName: Free For All Incorporated
          127.0.0.1 <- SrcUniqueID: 1260846095.2
          127.0.0.1 <- DestUniqueID: 1260846102.3
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: ExtensionStatus
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Exten: 6920
          127.0.0.1 <- Context: ext-local
          127.0.0.1 <- Status: 8
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newcallerid
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/6-1
          127.0.0.1 <- CallerID: 6920
          127.0.0.1 <- CallerIDName: <Unknown>
          127.0.0.1 <- Uniqueid: 1260846102.3
          127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newstate
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- State: Ringing
          127.0.0.1 <- CallerID: <unknown>
          127.0.0.1 <- CallerIDName: Free For All Incorporated
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: ExtensionStatus
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Exten: 6010
          127.0.0.1 <- Context: default
          127.0.0.1 <- Status: 8
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: ExtensionStatus
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Exten: 6910
          127.0.0.1 <- Context: ext-local
          127.0.0.1 <- Status: 8
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newstate
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/6-1
          127.0.0.1 <- State: Up
          127.0.0.1 <- CallerID: 6920
          127.0.0.1 <- CallerIDName: <unknown>
          127.0.0.1 <- Uniqueid: 1260846102.3
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: ExtensionStatus
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Exten: 6920
          127.0.0.1 <- Context: ext-local
          127.0.0.1 <- Status: 1
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Newstate
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel: DAHDI/5-1
          127.0.0.1 <- State: Up
          127.0.0.1 <- CallerID: <unknown>
          127.0.0.1 <- CallerIDName: Free For All Incorporated
          127.0.0.1 <- Uniqueid: 1260846095.2
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: ExtensionStatus
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Exten: 6010
          127.0.0.1 <- Context: default
          127.0.0.1 <- Status: 1
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: ExtensionStatus
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Exten: 6910
          127.0.0.1 <- Context: ext-local
          127.0.0.1 <- Status: 1
          127.0.0.1 <- Server: 0

          127.0.0.1 <- Event: Link
          127.0.0.1 <- Privilege: call,all
          127.0.0.1 <- Channel1: DAHDI/5-1
          127.0.0.1 <- Channel2: DAHDI/6-1
          127.0.0.1 <- Uniqueid1: 1260846095.2
          127.0.0.1 <- Uniqueid2: 1260846102.3
          127.0.0.1 <- CallerID1:
          127.0.0.1 <- CallerID2: 6920
          127.0.0.1 <- Server: 0


          highlight 6910 press record:

          10.30.20.137 <= <msg data="11|record|11|152f109c512015a15e78c580917db111" />

          127.0.0.1 -> Action: Monitor
          127.0.0.1 -> Channel:
          127.0.0.1 -> ActionID: monitor-Monitor-
          127.0.0.1 -> Mix: 1
          127.0.0.1 -> File: 6910-1260846264
          127.0.0.1 -> Async: True

          127.0.0.1 <- Response: Error
          127.0.0.1 <- ActionID: monitor-Monitor-
          127.0.0.1 <- Message: No channel specified
          127.0.0.1 <- Server: 0


          highlight 6920 press record:

          10.30.20.137 <= <msg data="11|record|12|152f109c512015a15e78c580917db111" />

          127.0.0.1 -> Action: Monitor
          127.0.0.1 -> Channel:
          127.0.0.1 -> ActionID: monitor-Monitor-
          127.0.0.1 -> Mix: 1
          127.0.0.1 -> File: 6920-1260846321
          127.0.0.1 -> Async: True

          127.0.0.1 <- Response: Error
          127.0.0.1 <- ActionID: monitor-Monitor-
          127.0.0.1 <- Message: No channel specified
          127.0.0.1 <- Server: 0


          hope I have posted enough information this time.
          All of this was done after I have started fop2 in debug mode.
          Thanks in advance,

          1 Reply Last reply
          0
          • J
            J
            jmituzas
            wrote on last edited by
            #12

            just looking qat it don't know where it got channel SIP/6910 from... its a dahdi channel specified in FreePBX for the extensions.. this is probably the problem. Where can I specify this as a dahdi channel within fop2?

            1 Reply Last reply
            0
            • N
              N
              nicolas
              wrote on last edited by
              #13

              Ok... I think you have the #exec autoconfig-buttons-freepbx.sh defined in your fop2.cfg altough you want to do a manual config... remove that line in fop2.cfg or comment it out so it looks like ";#exec ....".

              The button.cfg you copied here does not match the events in the log.

              1 Reply Last reply
              0
              • J
                J
                jmituzas
                wrote on last edited by
                #14

                ok have done that and manually changed my button.cfg from SIP/6910 to DAHDI/6910 same as extensions 6920, 6930, and 6940 for those are extensions to the POTS lines directly.

                Now when I log in as extension 6910 and try to dial extension 6920 it still fails and I get this:

                10.30.20.137 <= <msg data="GENERAL|contexto|1|" />
                10.30.20.137 => { 'btn': '0', 'cmd': 'key', 'data': '5tyRgiPJIYPw0lrCE4ie', 'slot': '' }

                10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'version', 'data': '2.00', 'slot': '' }

                10.30.20.137 <= <msg data="1|auth|6910|397983a2c91e3c583334454a1fe1d406" />
                10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'permit', 'data': 'YWxs', 'slot': '' }

                10.30.20.137 => { 'btn': '16@GENERAL', 'cmd': 'zbuttons', 'data': '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', 'slot': '' }

                10.30.20.137 <= <msg data="1|initState||397983a2c91e3c583334454a1fe1d406" />
                10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

                10.30.20.137 => { 'btn': '2@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

                10.30.20.137 => { 'btn': '3@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

                10.30.20.137 => { 'btn': '4@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

                10.30.20.137 => { 'btn': '5@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

                10.30.20.137 => { 'btn': '6@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

                10.30.20.137 => { 'btn': '7@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

                10.30.20.137 => { 'btn': '8@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

                10.30.20.137 => { 'btn': '9@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

                10.30.20.137 => { 'btn': '10@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

                10.30.20.137 => { 'btn': '15@GENERAL', 'cmd': 'settext', 'data': '', 'slot': '0' }

                10.30.20.137 => { 'btn': '15@GENERAL', 'cmd': 'state', 'data': 'DOWN', 'slot': '0' }

                10.30.20.137 <= <msg data="11|originate|12|397983a2c91e3c583334454a1fe1d406" />

                127.0.0.1 -> Action: Originate
                127.0.0.1 -> Channel: DAHDI/6910
                127.0.0.1 -> Exten: 6920
                127.0.0.1 -> Context: from-internal
                127.0.0.1 -> Priority: 1
                127.0.0.1 -> CallerID: <6910>
                127.0.0.1 -> Async: True

                127.0.0.1 <- Response: Success
                127.0.0.1 <- Message: Originate successfully queued
                127.0.0.1 <- Server: 0

                Response: Success
                Message: Originate successfully queued
                Server: 0

                127.0.0.1 <- Event: Newchannel
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel:
                127.0.0.1 <- State: Down
                127.0.0.1 <- CallerIDNum: <unknown>
                127.0.0.1 <- CallerIDName: <unknown>
                127.0.0.1 <- Uniqueid: 1260904100.1
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: OriginateResponse
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Response: Failure
                127.0.0.1 <- Channel: DAHDI/6910
                127.0.0.1 <- Context: from-internal
                127.0.0.1 <- Exten: 6920
                127.0.0.1 <- Reason: 0
                127.0.0.1 <- Uniqueid: <null>
                127.0.0.1 <- CallerID: 6910
                127.0.0.1 <- CallerIDNum: 6910
                127.0.0.1 <- CallerIDName: <unknown>
                127.0.0.1 <- Server: 0


                when I dial the extension from the phone itself I get this (sorry can't copy this in its entire I'm within an ssh session:

                127.0.0.1 <- Application: Set
                127.0.0.1 <- AppData: VMBOX=6920
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-exten-vm
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 4
                127.0.0.1 <- Application: Set
                127.0.0.1 <- AppData: EXTTOCALL=6920
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-exten-vm
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 5
                127.0.0.1 <- Application: Set
                127.0.0.1 <- AppData: CFUEXT=
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-exten-vm
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 6
                127.0.0.1 <- Application: Set
                127.0.0.1 <- AppData: CFBEXT=
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-exten-vm
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 7
                127.0.0.1 <- Application: Set
                127.0.0.1 <- AppData: RT=15
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-exten-vm
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 8
                127.0.0.1 <- Application: Macro
                127.0.0.1 <- AppData: record-enable|6920|IN
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-record-enable
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 1
                127.0.0.1 <- Application: GotoIf
                127.0.0.1 <- AppData: 1?check
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-record-enable
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 4
                127.0.0.1 <- Application: AGI
                127.0.0.1 <- AppData: recordingcheck|20091215-141123|1260904276.2
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-record-enable
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 999
                127.0.0.1 <- Application: MixMonitor
                127.0.0.1 <- AppData: /recordings20091215-141123-1260904276.2.wav||
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-exten-vm
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 9
                127.0.0.1 <- Application: Macro
                127.0.0.1 <- AppData: dial|15|tr|6920
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-dial
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 1
                127.0.0.1 <- Application: GotoIf
                127.0.0.1 <- AppData: 1?dial
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-dial
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 3
                127.0.0.1 <- Application: AGI
                127.0.0.1 <- AppData: dialparties.agi
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newexten
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- Context: macro-dial
                127.0.0.1 <- Extension: s
                127.0.0.1 <- Priority: 7
                127.0.0.1 <- Application: Dial
                127.0.0.1 <- AppData: DAHDI/6|15|tr
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newchannel
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/6-1
                127.0.0.1 <- State: Rsrvd
                127.0.0.1 <- CallerIDNum: <unknown>
                127.0.0.1 <- CallerIDName: Free For All Incorporated
                127.0.0.1 <- Uniqueid: 1260904283.3
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newstate
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/6-1
                127.0.0.1 <- State: Ringing
                127.0.0.1 <- CallerID: <unknown>
                127.0.0.1 <- CallerIDName: Free For All Incorporated
                127.0.0.1 <- Uniqueid: 1260904283.3
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Dial
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Source: DAHDI/5-1
                127.0.0.1 <- Destination: DAHDI/6-1
                127.0.0.1 <- CallerID: <unknown>
                127.0.0.1 <- CallerIDName: Free For All Incorporated
                127.0.0.1 <- SrcUniqueID: 1260904276.2
                127.0.0.1 <- DestUniqueID: 1260904283.3
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newcallerid
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/6-1
                127.0.0.1 <- CallerID: 6920
                127.0.0.1 <- CallerIDName: <Unknown>
                127.0.0.1 <- Uniqueid: 1260904283.3
                127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newstate
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- State: Ringing
                127.0.0.1 <- CallerID: <unknown>
                127.0.0.1 <- CallerIDName: Free For All Incorporated
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: ExtensionStatus
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Exten: 6920
                127.0.0.1 <- Context: ext-local
                127.0.0.1 <- Status: 8
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: ExtensionStatus
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Exten: 6010
                127.0.0.1 <- Context: default
                127.0.0.1 <- Status: 8
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: ExtensionStatus
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Exten: 6910
                127.0.0.1 <- Context: ext-local
                127.0.0.1 <- Status: 8
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newstate
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/6-1
                127.0.0.1 <- State: Up
                127.0.0.1 <- CallerID: 6920
                127.0.0.1 <- CallerIDName: <unknown>
                127.0.0.1 <- Uniqueid: 1260904283.3
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Newstate
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel: DAHDI/5-1
                127.0.0.1 <- State: Up
                127.0.0.1 <- CallerID: <unknown>
                127.0.0.1 <- CallerIDName: Free For All Incorporated
                127.0.0.1 <- Uniqueid: 1260904276.2
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: ExtensionStatus
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Exten: 6920
                127.0.0.1 <- Context: ext-local
                127.0.0.1 <- Status: 1
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: ExtensionStatus
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Exten: 6010
                127.0.0.1 <- Context: default
                127.0.0.1 <- Status: 1
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: ExtensionStatus
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Exten: 6910
                127.0.0.1 <- Context: ext-local
                127.0.0.1 <- Status: 1
                127.0.0.1 <- Server: 0

                127.0.0.1 <- Event: Link
                127.0.0.1 <- Privilege: call,all
                127.0.0.1 <- Channel1: DAHDI/5-1
                127.0.0.1 <- Channel2: DAHDI/6-1
                127.0.0.1 <- Uniqueid1: 1260904276.2
                127.0.0.1 <- Uniqueid2: 1260904283.3
                127.0.0.1 <- CallerID1:
                127.0.0.1 <- CallerID2: 6920
                127.0.0.1 <- Server: 0


                now when I press record I get this:
                10.30.20.137 <= <msg data="11|record|11|577da20107f5723e91f7cdd1fffc5c0c" />

                127.0.0.1 -> Action: Monitor
                127.0.0.1 -> Channel:
                127.0.0.1 -> ActionID: monitor-Monitor-
                127.0.0.1 -> Mix: 1
                127.0.0.1 -> File: 6910-1260904442
                127.0.0.1 -> Async: True

                127.0.0.1 <- Response: Error
                127.0.0.1 <- ActionID: monitor-Monitor-
                127.0.0.1 <- Message: No channel specified
                127.0.0.1 <- Server: 0


                This is getting to be very frustrating, many hours put into this and nothing works.
                I am wondering where did I mess this up so bad. Is it from FOP2, my FreePBX setup or is it my Asterisk configuration files. I really wish that AsteriskNOW upon adding all these apps would have better documentation. I am starting to think that your app is fine because I have also set and wrote to the FreePBX forums as well regarding recording all incoming and outgoing calls. FreePBX doesn't record either and is setup to always record all calls for all extensions. Which leaves me to believe that it may be an Asterisk permission problem, but I have stated within the manager.conf file to grant permissions to these extensions as well as the manager, so I am at a complete loss.

                I know better then to post the problems of other apps in this forum, and I thank you for your many responses since I get no feedback when I post to the FreePBX, or the AsteriskNOW forums regarding this issue.

                Thanks again for your prompt replies!
                Maybe you could give me some more options to try and troubleshoot
                oh by the way, how do I exit debug mode, have tried exit, quit, -q, /q ? have been closing my session then logging back in to reboot. There has to be a better way.

                1 Reply Last reply
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                • N
                  N
                  nicolas
                  wrote on last edited by
                  #15

                  ctrl-C to exit

                  DAHDI/39030303 does not exists, your dahdi channels are 5 and 6 from your logs... You can catch me online on the live help and give me access to your server, we can fix it together in no time. Much less time than writing endless posts in the forum with funky configs.

                  As you have DAHDI fxs channles, you have to use manual config for them right now or fix/patch the autoconfig script for adding them there as extensions and not trunk.

                  The frustration comes from not understaning how the configuration works, and not posting your config fully. Please come online and chat with me.. it would be MUCH quicker for you and for me.

                  1 Reply Last reply
                  0
                  • J
                    J
                    jmituzas
                    wrote on last edited by
                    #16

                    Great Support once aggain from Nicolás, he has helped me out so much! Got my mis-configured FOP2 box all straighten out.

                    1 Reply Last reply
                    0
                    • C
                      C
                      cluth
                      wrote on last edited by
                      #17

                      I am having the same problem as the original poster--none of the buttons works except for hangup.

                      This is on a more or less virgin Trixbox 2.8.0.3 installation (Asterisk 1.6.0.10). I've enabled the extension I am logging in with to have "all" permissions in the FOP2Admin module.

                      I do not have a buttons.cfg file, as I am using the autoconfig-users-freepbx.sh file. The manager and secret in fop2.cfg are properly matched to manager.conf.

                      Here are some excerpts from the debug log immediately after I try to click on some of the non-functional buttons:

                      10.10.8.111     <= <msg data="14|originate|14|cc6911c5d086d504a994dec25a27e0af" />
                      
                      127.0.0.1       -> Action: Originate
                      127.0.0.1       -> Channel: SIP/243
                      127.0.0.1       -> Exten: 243
                      127.0.0.1       -> Context: from-internal
                      127.0.0.1       -> Priority: 1
                      127.0.0.1       -> CallerID: [name] <243>
                      127.0.0.1       -> Async: True
                      
                      127.0.0.1       <- Response: Error
                      127.0.0.1       <- Message: Permission denied
                      127.0.0.1       <- Server: 0
                      
                      Response: Error
                      Message: Permission denied
                      Server: 0
                      
                      -----
                      
                      10.10.8.111     <= <msg data="14|towhisper|14|cc6911c5d086d504a994dec25a27e0af" />
                      
                      127.0.0.1       <- Event: PeerStatus
                      127.0.0.1       <- Privilege: system,all
                      127.0.0.1       <- ChannelType: SIP
                      127.0.0.1       <- Peer: SIP/231
                      127.0.0.1       <- PeerStatus: Registered
                      127.0.0.1       <- Server: 0
                      
                      -----
                      
                      127.0.0.1       <- Event: PeerStatus
                      127.0.0.1       <- Privilege: system,all
                      127.0.0.1       <- ChannelType: SIP
                      127.0.0.1       <- Peer: SIP/237
                      127.0.0.1       <- PeerStatus: Registered
                      127.0.0.1       <- Server: 0
                      
                      127.0.0.1       <- Event: PeerStatus
                      127.0.0.1       <- Privilege: system,all
                      127.0.0.1       <- ChannelType: SIP
                      127.0.0.1       <- Peer: SIP/234
                      127.0.0.1       <- PeerStatus: Registered
                      127.0.0.1       <- Server: 0
                      
                      -----
                      
                      10.10.8.111     <= <msg data="14|towhisper|12|2d80cea36d9bdc4535c47e7ba7c22db6" />
                      
                      -----
                      
                      10.10.8.111     <= <msg data="14|towhisper|12|2d80cea36d9bdc4535c47e7ba7c22db6" />
                      
                      10.10.8.111     <= <msg data="1|ping||" />
                      10.10.8.111     => { 'btn': '0', 'cmd': 'pong', 'data': '0', 'slot': '' }
                      

                      I hope we can get this working, as I just bought FOP2 and am impressed with what it shows and the interface! 🙂

                      1 Reply Last reply
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                      • N
                        N
                        nicolas
                        wrote on last edited by
                        #18

                        The "all" permission must be applied in /etc/asterisk/manager.conf . It is NOT a fop2 permission, but an Asterisk manager permission.

                        You will be able to perform other commands if you add that to the manager user you are using in fop2.cfg, most probably "admin"

                        Best regards,

                        1 Reply Last reply
                        0
                        • C
                          C
                          cluth
                          wrote on last edited by
                          #19

                          I tried replacing read = system,call,log,verbose,command,agent,user and write = [the same] with read = all and write = all. I still can't do listen or whisper, but the system is at least now responding to the Dial, Pickup, Transfer, and Transfer to Voicemail options.

                          Here is the only line that appears in the Debug mode when I click "Whisper":

                          10.10.8.115     <= <msg data="14|towhisper|12|c3a8877fb35e1b910870cb61a91263ef" />
                          

                          A similar line appears when I click "Listen."

                          Here is the contents of manager.conf (I changed the permissions back to the default in case they were screwing things up):

                          ;
                          ; Asterisk Call Management support
                          ;
                          [general]
                          enabled = yes
                          port = 5038
                          bindaddr = 0.0.0.0
                          
                          [admin]
                          secret = *****
                          deny=0.0.0.0/0.0.0.0
                          permit=127.0.0.1/255.255.255.0
                          read = all
                          write = all
                          
                          #include manager_additional.conf
                          #include manager_custom.conf
                          

                          And here is fop2.cfg:

                          [general]
                          ; AMI definitions
                          manager_host=localhost
                          manager_port=5038
                          manager_user=admin
                          manager_secret=***** [same as in manager.conf]
                          ;event_mask=call,agent
                          
                          ; Daemon definitios
                          ;listen_port      = 4445
                          ;restrict_host    = www.asternic.org
                          ;web_dir          = /var/www/html/operator/fop2
                          
                          ; Global Config
                          language           = en
                          poll_interval      = 86400
                          poll_voicemail     = 1
                          monitor_ipaddress  = 0
                          
                          ; Force blind transfer on asterisk 1.6
                          blind_transfer     = 1
                          
                          ; Force supervised transfer on asterisk 1.4
                          ; requires the atxfer manager backport patch
                          ; supervised_transfer = 1
                          
                          ; Force delimiter for asterisk applications
                          ; force_parameter_delimiter = ","
                          
                          ; When adding or removing members to a queue, fop2 will default to
                          ; AddQueueMember/RemoveQueueMember commands. If you set use_agentlogin
                          ; to 1, together with the QueueChannel in a button definition set to
                          ; an Agent number it will use AgentCallbackLogin and Agentlogoff instead.
                          ;
                          ; use_agentlogin = 0
                          
                          
                          ; Master Password that overrides any individual one
                          ;master_key = [default]
                          
                          ; Filename to use when start monitoring, you can use ${UNIQUEID},
                          ; ${ORIG_EXTENSION}, ${DEST_EXTENSION}
                          ; and date formats %Y %m %d to construct the filename.
                          ;
                          ; Settings for modifying the recording filename
                          ; Available variables are:
                          ; ${UNIQUEID} = Unique Id of the call
                          ; ${TIMESTAMP} = Unix Timestamp when the recording was initiated
                          ; ${DEST_EXTENSION} = Target extenstion being monitored
                          ; ${ORIG_EXTENSION} = Extension/User that started the recording (not
                          ;                     the other leg)
                          ; Date variables:
                          ; %Y 4 digits year
                          ; %y 2 digits year
                          ; %m 2 digits month
                          ; %d 2 digits day
                          ; %h 2 digits hour
                          ; %i 2 digits minute
                          ; %s 2 digits seconds
                          
                          monitor_filename=g${DEST_EXTENSION}-${UNIQUEID}
                          monitor_format=wav
                          monitor_mix=true
                          
                          ; --- SAMPLE GROUPS ---
                          ;group=queues:QUEUE/100,QUEUE/101
                          ;group=deptA:SIP/100,SIP/101,SIP/102
                          ; --- END SAMPLE ---
                          
                          ; --- SAMPLE USER LIST ---
                          ; format: user= EXTENSION : SECRET : PERMISSIONS : GROUPS
                          ; You can enumerate several permissions and groups separated by comma
                          ; available permissions:  'all', 'dial', 'hangup', 'meetme', 'pickup',
                          ;                         'record', 'spy', 'transfer', 'whisper',
                          ;                         'queuemanager', 'queueagent', 'phonebook'
                          ;
                          ;user=620:1234:all:queues
                          ;user=621:1234:dial,transfer,pickup:deptA
                          ;user=622:1234:all
                          ;user=623:1234:meetme,pickup
                          ;buttonfile=buttons.cfg
                          ; ------ END SAMPLE ------
                          
                          ; This line is NOT commented, it executes
                          ; the autoconfig configuration for FreePBX
                          #exec autoconfig-users-freepbx.sh
                          

                          Users and permissions are set in fop2admin. I have the users I am testing with set for "all" permissions, and the extensions I am trying to monitor set to "none". (The way the mouseover text for the Privacy column in fop2admin reads, it is hard to tell, but I think "none" means "no restrictions" and therefore it should work, whereas "all" means "all things restricted. Regardless, I tried it with all and nothing happened.)

                          I have tried with Firefox, IE, and Google Chrome, just in case it is a browser issue.

                          1 Reply Last reply
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                            N
                            nicolas
                            wrote on last edited by
                            #20

                            You first had incorrect permissions in the manager user. Now you have another problem. Both listen and whisper use chanspy to work, and the command is properly sent between the client and server, you will need to inspect the manager events from and to asterisk ( -> <- in the logs), and the asterisk full log in order to look for problems with chanspy. There are some asterisk versions where chanspy is broken( 1.4.26 or something like that). You can incresease the debug log to -X 511 and also inspect the asterisk full log or console

                            Best regards,

                            1 Reply Last reply
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                            • C
                              C
                              cluth
                              wrote on last edited by
                              #21

                              You first had incorrect permissions in the manager user. Now you have another problem. Both listen and whisper use chanspy to work, and the command is properly sent between the client and server, you will need to inspect the manager events from and to asterisk ( -> <- in the logs), and the asterisk full log in order to look for problems with chanspy. There are some asterisk versions where chanspy is broken( 1.4.26 or something like that). You can incresease the debug log to -X 511 and also inspect the asterisk full log or console

                              Best regards,

                              OK. Two problems at once is always hard to fix!

                              Here is my -X 511 output:

                              ** MAIN AMI event received...
                              ** MAIN There's an 'Event' in the event block
                              ** MAIN Event detected block_count = 0
                              ** MAIN There are 0 blocks for processing
                              ** MAIN Answer block cleared
                              
                              ** DIGEST_EVENT: start
                              
                              ** PROCESA_BLOQUE RTCPRECEIVED 0
                              
                              ** MAIN AMI event received...
                              ** MAIN Processing command received from flash clients...
                              
                              10.10.8.111     <= <msg data="15|towhisper|12|f530f3d19ae1d9b661e9102167c3abad" />
                              
                              -- PROCESS_FLASH_COMMAND origen 15 accion towhisper destino 12
                              
                              -- PROCESS_FLASH_COMMAND password [string]
                              
                              VALIDAR USUARIO 244
                              
                              Validation ok, have all permissions
                              
                              TO WHISPER permission denied, privacy in destination button!
                              
                              ** MAIN End of block from localhost
                              
                              127.0.0.1       <- Event: RTCPSent
                              127.0.0.1       <- Privilege: reporting,all
                              127.0.0.1       <- To: 172.16.8.196:3001
                              127.0.0.1       <- OurSSRC: 930506050
                              127.0.0.1       <- SentNTP: 1280220188.3181875200
                              127.0.0.1       <- SentRTP: 930497584
                              127.0.0.1       <- SentPackets: 1249
                              127.0.0.1       <- SentOctets: 199840
                              127.0.0.1       <- ReportBlock:
                              127.0.0.1       <- FractionLost: 0
                              127.0.0.1       <- CumulativeLoss: 0
                              127.0.0.1       <- IAJitter: 0.0000
                              127.0.0.1       <- TheirLastSR: 2879153766
                              127.0.0.1       <- DLSR: 3.0790 (sec)
                              127.0.0.1       <- Server: 0
                              

                              Only one line was output in /etc/log/asterisk/full:

                              [Jul 27 00:43:11] VERBOSE[12757] logger.c:   == Manager 'admin' logged off from 127.0.0.1
                              

                              And this didn't repeat on subsequent clicks, so I don't think it's related.

                              It appears the log is saying the button has privacy enabled. I went into fop2admin and changed privacy from "all" to "none" (note, it might be better to clarify the mouseover text in future releases of fop2admin). After dong that, the logs changed to this:

                              ** MAIN AMI event received...
                              ** MAIN There's an 'Event' in the event block
                              ** MAIN Event detected block_count = 0
                              ** MAIN There are 0 blocks for processing
                              ** MAIN Answer block cleared
                              
                              ** DIGEST_EVENT: start
                              
                              ** PROCESA_BLOQUE RTCPSENT 0
                              
                              ** MAIN End of block from localhost
                              
                              127.0.0.1       <- Event: RTCPSent
                              127.0.0.1       <- Privilege: reporting,all
                              127.0.0.1       <- To: 172.16.8.198:3001
                              127.0.0.1       <- OurSSRC: 1999275949
                              127.0.0.1       <- SentNTP: 1280220498.3180355584
                              127.0.0.1       <- SentRTP: 22756960
                              127.0.0.1       <- SentPackets: 16751
                              127.0.0.1       <- SentOctets: 2680160
                              127.0.0.1       <- ReportBlock:
                              127.0.0.1       <- FractionLost: 0
                              127.0.0.1       <- CumulativeLoss: 0
                              127.0.0.1       <- IAJitter: 0.0000
                              127.0.0.1       <- TheirLastSR: 2899427328
                              127.0.0.1       <- DLSR: 2.6380 (sec)
                              127.0.0.1       <- Server: 0
                              
                              ** MAIN AMI event received...
                              ** MAIN There's an 'Event' in the event block
                              ** MAIN Event detected block_count = 0
                              ** MAIN There are 0 blocks for processing
                              ** MAIN Answer block cleared
                              
                              ** DIGEST_EVENT: start
                              
                              ** PROCESA_BLOQUE RTCPSENT 0
                              
                              ** MAIN AMI event received...
                              ** MAIN Processing command received from flash clients...
                              
                              10.10.8.111     <= <msg data="15|tospy|12|0c1144c012fcdc1c4cd7092df3146c44" />
                              
                              -- PROCESS_FLASH_COMMAND origen 15 accion tospy destino 12
                              
                              -- PROCESS_FLASH_COMMAND password [string]
                              
                              VALIDAR USUARIO 244
                              
                              Validation ok, have all permissions
                              
                              Not a reference at all
                              Not a reference at all
                              
                              TO SPY SIP/244 no definido!
                              
                              ** MAIN End of block from localhost
                              
                              127.0.0.1       <- Event: RTCPReceived
                              127.0.0.1       <- Privilege: reporting,all
                              127.0.0.1       <- From: 172.16.8.196:3001
                              127.0.0.1       <- PT: 200(Sender Report)
                              127.0.0.1       <- ReceptionReports: 1
                              127.0.0.1       <- SenderSSRC: 0
                              127.0.0.1       <- FractionLost: 0
                              127.0.0.1       <- PacketsLost: 0
                              127.0.0.1       <- HighestSequence: 49947
                              127.0.0.1       <- SequenceNumberCycles: 0
                              127.0.0.1       <- IAJitter: 0
                              127.0.0.1       <- LastSR: 7122.0536870912
                              127.0.0.1       <- DLSR: 1.9000(sec)
                              127.0.0.1       <- RTT: 10(sec)
                              127.0.0.1       <- Server: 0
                              
                              ** MAIN AMI event received...
                              ** MAIN There's an 'Event' in the event block
                              ** MAIN Event detected block_count = 0
                              ** MAIN There are 0 blocks for processing
                              ** MAIN Answer block cleared
                              
                              ** DIGEST_EVENT: start
                              
                              ** PROCESA_BLOQUE RTCPRECEIVED 0
                              
                              ** MAIN End of block from localhost
                              
                              127.0.0.1       <- Event: RTCPReceived
                              127.0.0.1       <- Privilege: reporting,all
                              127.0.0.1       <- From: 172.16.8.198:3001
                              127.0.0.1       <- PT: 200(Sender Report)
                              127.0.0.1       <- ReceptionReports: 1
                              127.0.0.1       <- SenderSSRC: 0
                              127.0.0.1       <- FractionLost: 0
                              127.0.0.1       <- PacketsLost: 0
                              127.0.0.1       <- HighestSequence: 1186
                              127.0.0.1       <- SequenceNumberCycles: 0
                              127.0.0.1       <- IAJitter: 0
                              127.0.0.1       <- LastSR: 7122.1342177280
                              127.0.0.1       <- DLSR: 2.3500(sec)
                              127.0.0.1       <- RTT: 11(sec)
                              127.0.0.1       <- Server: 0
                              
                              ** MAIN AMI event received...
                              ** MAIN There's an 'Event' in the event block
                              ** MAIN Event detected block_count = 0
                              ** MAIN There are 0 blocks for processing
                              ** MAIN Answer block cleared
                              
                              ** DIGEST_EVENT: start
                              
                              ** PROCESA_BLOQUE RTCPRECEIVED 0
                              
                              ** MAIN AMI event received...
                              ** MAIN Processing command received from flash clients...
                              
                              10.10.8.111     <= <msg data="15|towhisper|15|0c1144c012fcdc1c4cd7092df3146c44" />
                              
                              -- PROCESS_FLASH_COMMAND origen 15 accion towhisper destino 15
                              
                              -- PROCESS_FLASH_COMMAND password [string]
                              
                              VALIDAR USUARIO 244
                              
                              Validation ok, have all permissions
                              
                              Not a reference at all
                              Not a reference at all
                              
                              TO WHISPER SIP/244 no definido!
                              
                              ** MAIN AMI event received...
                              ** MAIN Processing command received from flash clients...
                              
                              10.10.8.111     <= <msg data="15|tospy|15|0c1144c012fcdc1c4cd7092df3146c44" />
                              
                              -- PROCESS_FLASH_COMMAND origen 15 accion tospy destino 15
                              
                              -- PROCESS_FLASH_COMMAND password [string]
                              
                              VALIDAR USUARIO 244
                              
                              Validation ok, have all permissions
                              
                              Not a reference at all
                              Not a reference at all
                              
                              TO SPY SIP/244 no definido!
                              
                              ** MAIN End of block from localhost
                              
                              127.0.0.1       <- Event: RTCPSent
                              127.0.0.1       <- Privilege: reporting,all
                              127.0.0.1       <- To: 172.16.8.196:3001
                              127.0.0.1       <- OurSSRC: 930506050
                              127.0.0.1       <- SentNTP: 1280220503.3180752896
                              127.0.0.1       <- SentRTP: 933017584
                              127.0.0.1       <- SentPackets: 16999
                              127.0.0.1       <- SentOctets: 2719840
                              127.0.0.1       <- ReportBlock:
                              127.0.0.1       <- FractionLost: 0
                              127.0.0.1       <- CumulativeLoss: 0
                              127.0.0.1       <- IAJitter: 0.0000
                              127.0.0.1       <- TheirLastSR: 2899797606
                              127.0.0.1       <- DLSR: 3.0900 (sec)
                              127.0.0.1       <- Server: 0
                              
                              ** MAIN AMI event received...
                              ** MAIN There's an 'Event' in the event block
                              ** MAIN Event detected block_count = 0
                              ** MAIN There are 0 blocks for processing
                              ** MAIN Answer block cleared
                              
                              ** DIGEST_EVENT: start
                              
                              ** PROCESA_BLOQUE RTCPSENT 0
                              
                              ** MAIN End of block from localhost
                              
                              127.0.0.1       <- Event: RTCPSent
                              127.0.0.1       <- Privilege: reporting,all
                              127.0.0.1       <- To: 172.16.8.198:3001
                              127.0.0.1       <- OurSSRC: 1999275949
                              127.0.0.1       <- SentNTP: 1280220503.3180945408
                              127.0.0.1       <- SentRTP: 22796960
                              127.0.0.1       <- SentPackets: 17001
                              127.0.0.1       <- SentOctets: 2720160
                              127.0.0.1       <- ReportBlock:
                              127.0.0.1       <- FractionLost: 0
                              127.0.0.1       <- CumulativeLoss: 0
                              127.0.0.1       <- IAJitter: 0.0001
                              127.0.0.1       <- TheirLastSR: 2899755008
                              127.0.0.1       <- DLSR: 2.6380 (sec)
                              127.0.0.1       <- Server: 0
                              
                              ** MAIN AMI event received...
                              ** MAIN There's an 'Event' in the event block
                              ** MAIN Event detected block_count = 0
                              ** MAIN There are 0 blocks for processing
                              ** MAIN Answer block cleared
                              
                              ** DIGEST_EVENT: start
                              
                              ** PROCESA_BLOQUE RTCPSENT 0
                              
                              Exiting...
                              

                              My Asterisk is 1.6.0.10 as part of Trixbox 2.8.0.3. Chanspy does work if I dial 555.

                              1 Reply Last reply
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                              • N
                                N
                                nicolas
                                wrote on last edited by
                                #22

                                TO WHISPER permission denied, privacy in destination button!

                                You have set the privacy option to the destination button (this is a fop2 config option). Buttons with privacy cannot be spied on.

                                Best regards,

                                1 Reply Last reply
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                                • C
                                  C
                                  cluth
                                  wrote on last edited by
                                  #23

                                  [quote]TO WHISPER permission denied, privacy in destination button!

                                  You have set the privacy option to the destination button (this is a fop2 config option). Buttons with privacy cannot be spied on.

                                  Best regards,[/quote]

                                  I tried it both ways (set in fop2admin) and neither worked. The log in the second block of code I posted seems to indicate that my privacy settings are correct. Am I misreading something?

                                  1 Reply Last reply
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                                  • A
                                    A
                                    ali
                                    wrote on last edited by
                                    #24

                                    I have a similar problem. From the asterisk console, I get:

                                    channel.c:5681 __ast_request_and_dial: Unable to request channel SIP/474_5091

                                    The message goes out as follows:

                                    Exten: 474_566
                                    CallerID: 5091 <474_5091>
                                    Action: Originate
                                    Async: 1
                                    Priority: 1
                                    Channel: SIP/474_5091
                                    Context: from_local_siptel_nat
                                    ActionID: 8

                                    And is refused as follows:
                                    Event: OriginateResponse
                                    Privilege: call,all
                                    ActionID: 8
                                    Response: Failure
                                    Channel: SIP/474_5091
                                    Context: from_local_siptel_nat
                                    Exten: 474_566
                                    Reason: 0
                                    Uniqueid: <null>
                                    CallerIDNum: 474_5091
                                    CallerIDName: 5091

                                    I suspect, but do not know for sure, that it's the CallerIDNum being 474_5091 that's the problem, in asterisk rejects calls with non-numeric CallerIDNum in them. manger.conf is set up as follows:

                                    [admin]
                                    secret = XXXXXXXXXXXXXXXXXXXXX
                                    deny=0.0.0.0/0.0.0.0
                                    permit=127.0.0.1/255.255.255.0
                                    read=system,call,log,agent,user,config,command,reporting,cdr,dialplan,originate,agi,cc,aoc,all
                                    write=all,system,call,log,verbose,command,agent,user,originate,all

                                    [SIP/474_5091]
                                    type=extension
                                    extension=474_5091
                                    context=dept_1226_some_shared_context
                                    label=5091

                                    [SIP/474_566]
                                    type=extension
                                    extension=474_566
                                    label=566
                                    context=dept_1226_some_shared_context

                                    1 Reply Last reply
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                                      N
                                      nicolas
                                      wrote on last edited by
                                      #25

                                      FOP2 will use the extension parameter as caller id number, why are you using extensions with an underscore?

                                      extension=474_5091

                                      1 Reply Last reply
                                      0

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