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FOP2 Community Forum

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  3. toolbar buttons nothing happens upon click (SOLVED)

toolbar buttons nothing happens upon click (SOLVED)

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  • N
    N
    nicolas
    wrote on last edited by
    #13

    Ok... I think you have the #exec autoconfig-buttons-freepbx.sh defined in your fop2.cfg altough you want to do a manual config... remove that line in fop2.cfg or comment it out so it looks like ";#exec ....".

    The button.cfg you copied here does not match the events in the log.

    1 Reply Last reply
    0
    • J
      J
      jmituzas
      wrote on last edited by
      #14

      ok have done that and manually changed my button.cfg from SIP/6910 to DAHDI/6910 same as extensions 6920, 6930, and 6940 for those are extensions to the POTS lines directly.

      Now when I log in as extension 6910 and try to dial extension 6920 it still fails and I get this:

      10.30.20.137 <= <msg data="GENERAL|contexto|1|" />
      10.30.20.137 => { 'btn': '0', 'cmd': 'key', 'data': '5tyRgiPJIYPw0lrCE4ie', 'slot': '' }

      10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'version', 'data': '2.00', 'slot': '' }

      10.30.20.137 <= <msg data="1|auth|6910|397983a2c91e3c583334454a1fe1d406" />
      10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'permit', 'data': 'YWxs', 'slot': '' }

      10.30.20.137 => { 'btn': '16@GENERAL', 'cmd': 'zbuttons', 'data': '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', 'slot': '' }

      10.30.20.137 <= <msg data="1|initState||397983a2c91e3c583334454a1fe1d406" />
      10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

      10.30.20.137 => { 'btn': '2@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

      10.30.20.137 => { 'btn': '3@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

      10.30.20.137 => { 'btn': '4@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

      10.30.20.137 => { 'btn': '5@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

      10.30.20.137 => { 'btn': '6@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

      10.30.20.137 => { 'btn': '7@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

      10.30.20.137 => { 'btn': '8@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

      10.30.20.137 => { 'btn': '9@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

      10.30.20.137 => { 'btn': '10@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

      10.30.20.137 => { 'btn': '15@GENERAL', 'cmd': 'settext', 'data': '', 'slot': '0' }

      10.30.20.137 => { 'btn': '15@GENERAL', 'cmd': 'state', 'data': 'DOWN', 'slot': '0' }

      10.30.20.137 <= <msg data="11|originate|12|397983a2c91e3c583334454a1fe1d406" />

      127.0.0.1 -> Action: Originate
      127.0.0.1 -> Channel: DAHDI/6910
      127.0.0.1 -> Exten: 6920
      127.0.0.1 -> Context: from-internal
      127.0.0.1 -> Priority: 1
      127.0.0.1 -> CallerID: <6910>
      127.0.0.1 -> Async: True

      127.0.0.1 <- Response: Success
      127.0.0.1 <- Message: Originate successfully queued
      127.0.0.1 <- Server: 0

      Response: Success
      Message: Originate successfully queued
      Server: 0

      127.0.0.1 <- Event: Newchannel
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel:
      127.0.0.1 <- State: Down
      127.0.0.1 <- CallerIDNum: <unknown>
      127.0.0.1 <- CallerIDName: <unknown>
      127.0.0.1 <- Uniqueid: 1260904100.1
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: OriginateResponse
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Response: Failure
      127.0.0.1 <- Channel: DAHDI/6910
      127.0.0.1 <- Context: from-internal
      127.0.0.1 <- Exten: 6920
      127.0.0.1 <- Reason: 0
      127.0.0.1 <- Uniqueid: <null>
      127.0.0.1 <- CallerID: 6910
      127.0.0.1 <- CallerIDNum: 6910
      127.0.0.1 <- CallerIDName: <unknown>
      127.0.0.1 <- Server: 0


      when I dial the extension from the phone itself I get this (sorry can't copy this in its entire I'm within an ssh session:

      127.0.0.1 <- Application: Set
      127.0.0.1 <- AppData: VMBOX=6920
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-exten-vm
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 4
      127.0.0.1 <- Application: Set
      127.0.0.1 <- AppData: EXTTOCALL=6920
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-exten-vm
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 5
      127.0.0.1 <- Application: Set
      127.0.0.1 <- AppData: CFUEXT=
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-exten-vm
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 6
      127.0.0.1 <- Application: Set
      127.0.0.1 <- AppData: CFBEXT=
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-exten-vm
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 7
      127.0.0.1 <- Application: Set
      127.0.0.1 <- AppData: RT=15
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-exten-vm
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 8
      127.0.0.1 <- Application: Macro
      127.0.0.1 <- AppData: record-enable|6920|IN
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-record-enable
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 1
      127.0.0.1 <- Application: GotoIf
      127.0.0.1 <- AppData: 1?check
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-record-enable
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 4
      127.0.0.1 <- Application: AGI
      127.0.0.1 <- AppData: recordingcheck|20091215-141123|1260904276.2
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-record-enable
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 999
      127.0.0.1 <- Application: MixMonitor
      127.0.0.1 <- AppData: /recordings20091215-141123-1260904276.2.wav||
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-exten-vm
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 9
      127.0.0.1 <- Application: Macro
      127.0.0.1 <- AppData: dial|15|tr|6920
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-dial
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 1
      127.0.0.1 <- Application: GotoIf
      127.0.0.1 <- AppData: 1?dial
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-dial
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 3
      127.0.0.1 <- Application: AGI
      127.0.0.1 <- AppData: dialparties.agi
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newexten
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- Context: macro-dial
      127.0.0.1 <- Extension: s
      127.0.0.1 <- Priority: 7
      127.0.0.1 <- Application: Dial
      127.0.0.1 <- AppData: DAHDI/6|15|tr
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newchannel
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/6-1
      127.0.0.1 <- State: Rsrvd
      127.0.0.1 <- CallerIDNum: <unknown>
      127.0.0.1 <- CallerIDName: Free For All Incorporated
      127.0.0.1 <- Uniqueid: 1260904283.3
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newstate
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/6-1
      127.0.0.1 <- State: Ringing
      127.0.0.1 <- CallerID: <unknown>
      127.0.0.1 <- CallerIDName: Free For All Incorporated
      127.0.0.1 <- Uniqueid: 1260904283.3
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Dial
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Source: DAHDI/5-1
      127.0.0.1 <- Destination: DAHDI/6-1
      127.0.0.1 <- CallerID: <unknown>
      127.0.0.1 <- CallerIDName: Free For All Incorporated
      127.0.0.1 <- SrcUniqueID: 1260904276.2
      127.0.0.1 <- DestUniqueID: 1260904283.3
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newcallerid
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/6-1
      127.0.0.1 <- CallerID: 6920
      127.0.0.1 <- CallerIDName: <Unknown>
      127.0.0.1 <- Uniqueid: 1260904283.3
      127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newstate
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- State: Ringing
      127.0.0.1 <- CallerID: <unknown>
      127.0.0.1 <- CallerIDName: Free For All Incorporated
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: ExtensionStatus
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Exten: 6920
      127.0.0.1 <- Context: ext-local
      127.0.0.1 <- Status: 8
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: ExtensionStatus
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Exten: 6010
      127.0.0.1 <- Context: default
      127.0.0.1 <- Status: 8
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: ExtensionStatus
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Exten: 6910
      127.0.0.1 <- Context: ext-local
      127.0.0.1 <- Status: 8
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newstate
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/6-1
      127.0.0.1 <- State: Up
      127.0.0.1 <- CallerID: 6920
      127.0.0.1 <- CallerIDName: <unknown>
      127.0.0.1 <- Uniqueid: 1260904283.3
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Newstate
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel: DAHDI/5-1
      127.0.0.1 <- State: Up
      127.0.0.1 <- CallerID: <unknown>
      127.0.0.1 <- CallerIDName: Free For All Incorporated
      127.0.0.1 <- Uniqueid: 1260904276.2
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: ExtensionStatus
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Exten: 6920
      127.0.0.1 <- Context: ext-local
      127.0.0.1 <- Status: 1
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: ExtensionStatus
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Exten: 6010
      127.0.0.1 <- Context: default
      127.0.0.1 <- Status: 1
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: ExtensionStatus
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Exten: 6910
      127.0.0.1 <- Context: ext-local
      127.0.0.1 <- Status: 1
      127.0.0.1 <- Server: 0

      127.0.0.1 <- Event: Link
      127.0.0.1 <- Privilege: call,all
      127.0.0.1 <- Channel1: DAHDI/5-1
      127.0.0.1 <- Channel2: DAHDI/6-1
      127.0.0.1 <- Uniqueid1: 1260904276.2
      127.0.0.1 <- Uniqueid2: 1260904283.3
      127.0.0.1 <- CallerID1:
      127.0.0.1 <- CallerID2: 6920
      127.0.0.1 <- Server: 0


      now when I press record I get this:
      10.30.20.137 <= <msg data="11|record|11|577da20107f5723e91f7cdd1fffc5c0c" />

      127.0.0.1 -> Action: Monitor
      127.0.0.1 -> Channel:
      127.0.0.1 -> ActionID: monitor-Monitor-
      127.0.0.1 -> Mix: 1
      127.0.0.1 -> File: 6910-1260904442
      127.0.0.1 -> Async: True

      127.0.0.1 <- Response: Error
      127.0.0.1 <- ActionID: monitor-Monitor-
      127.0.0.1 <- Message: No channel specified
      127.0.0.1 <- Server: 0


      This is getting to be very frustrating, many hours put into this and nothing works.
      I am wondering where did I mess this up so bad. Is it from FOP2, my FreePBX setup or is it my Asterisk configuration files. I really wish that AsteriskNOW upon adding all these apps would have better documentation. I am starting to think that your app is fine because I have also set and wrote to the FreePBX forums as well regarding recording all incoming and outgoing calls. FreePBX doesn't record either and is setup to always record all calls for all extensions. Which leaves me to believe that it may be an Asterisk permission problem, but I have stated within the manager.conf file to grant permissions to these extensions as well as the manager, so I am at a complete loss.

      I know better then to post the problems of other apps in this forum, and I thank you for your many responses since I get no feedback when I post to the FreePBX, or the AsteriskNOW forums regarding this issue.

      Thanks again for your prompt replies!
      Maybe you could give me some more options to try and troubleshoot
      oh by the way, how do I exit debug mode, have tried exit, quit, -q, /q ? have been closing my session then logging back in to reboot. There has to be a better way.

      1 Reply Last reply
      0
      • N
        N
        nicolas
        wrote on last edited by
        #15

        ctrl-C to exit

        DAHDI/39030303 does not exists, your dahdi channels are 5 and 6 from your logs... You can catch me online on the live help and give me access to your server, we can fix it together in no time. Much less time than writing endless posts in the forum with funky configs.

        As you have DAHDI fxs channles, you have to use manual config for them right now or fix/patch the autoconfig script for adding them there as extensions and not trunk.

        The frustration comes from not understaning how the configuration works, and not posting your config fully. Please come online and chat with me.. it would be MUCH quicker for you and for me.

        1 Reply Last reply
        0
        • J
          J
          jmituzas
          wrote on last edited by
          #16

          Great Support once aggain from Nicolás, he has helped me out so much! Got my mis-configured FOP2 box all straighten out.

          1 Reply Last reply
          0
          • C
            C
            cluth
            wrote on last edited by
            #17

            I am having the same problem as the original poster--none of the buttons works except for hangup.

            This is on a more or less virgin Trixbox 2.8.0.3 installation (Asterisk 1.6.0.10). I've enabled the extension I am logging in with to have "all" permissions in the FOP2Admin module.

            I do not have a buttons.cfg file, as I am using the autoconfig-users-freepbx.sh file. The manager and secret in fop2.cfg are properly matched to manager.conf.

            Here are some excerpts from the debug log immediately after I try to click on some of the non-functional buttons:

            10.10.8.111     <= <msg data="14|originate|14|cc6911c5d086d504a994dec25a27e0af" />
            
            127.0.0.1       -> Action: Originate
            127.0.0.1       -> Channel: SIP/243
            127.0.0.1       -> Exten: 243
            127.0.0.1       -> Context: from-internal
            127.0.0.1       -> Priority: 1
            127.0.0.1       -> CallerID: [name] <243>
            127.0.0.1       -> Async: True
            
            127.0.0.1       <- Response: Error
            127.0.0.1       <- Message: Permission denied
            127.0.0.1       <- Server: 0
            
            Response: Error
            Message: Permission denied
            Server: 0
            
            -----
            
            10.10.8.111     <= <msg data="14|towhisper|14|cc6911c5d086d504a994dec25a27e0af" />
            
            127.0.0.1       <- Event: PeerStatus
            127.0.0.1       <- Privilege: system,all
            127.0.0.1       <- ChannelType: SIP
            127.0.0.1       <- Peer: SIP/231
            127.0.0.1       <- PeerStatus: Registered
            127.0.0.1       <- Server: 0
            
            -----
            
            127.0.0.1       <- Event: PeerStatus
            127.0.0.1       <- Privilege: system,all
            127.0.0.1       <- ChannelType: SIP
            127.0.0.1       <- Peer: SIP/237
            127.0.0.1       <- PeerStatus: Registered
            127.0.0.1       <- Server: 0
            
            127.0.0.1       <- Event: PeerStatus
            127.0.0.1       <- Privilege: system,all
            127.0.0.1       <- ChannelType: SIP
            127.0.0.1       <- Peer: SIP/234
            127.0.0.1       <- PeerStatus: Registered
            127.0.0.1       <- Server: 0
            
            -----
            
            10.10.8.111     <= <msg data="14|towhisper|12|2d80cea36d9bdc4535c47e7ba7c22db6" />
            
            -----
            
            10.10.8.111     <= <msg data="14|towhisper|12|2d80cea36d9bdc4535c47e7ba7c22db6" />
            
            10.10.8.111     <= <msg data="1|ping||" />
            10.10.8.111     => { 'btn': '0', 'cmd': 'pong', 'data': '0', 'slot': '' }
            

            I hope we can get this working, as I just bought FOP2 and am impressed with what it shows and the interface! 🙂

            1 Reply Last reply
            0
            • N
              N
              nicolas
              wrote on last edited by
              #18

              The "all" permission must be applied in /etc/asterisk/manager.conf . It is NOT a fop2 permission, but an Asterisk manager permission.

              You will be able to perform other commands if you add that to the manager user you are using in fop2.cfg, most probably "admin"

              Best regards,

              1 Reply Last reply
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              • C
                C
                cluth
                wrote on last edited by
                #19

                I tried replacing read = system,call,log,verbose,command,agent,user and write = [the same] with read = all and write = all. I still can't do listen or whisper, but the system is at least now responding to the Dial, Pickup, Transfer, and Transfer to Voicemail options.

                Here is the only line that appears in the Debug mode when I click "Whisper":

                10.10.8.115     <= <msg data="14|towhisper|12|c3a8877fb35e1b910870cb61a91263ef" />
                

                A similar line appears when I click "Listen."

                Here is the contents of manager.conf (I changed the permissions back to the default in case they were screwing things up):

                ;
                ; Asterisk Call Management support
                ;
                [general]
                enabled = yes
                port = 5038
                bindaddr = 0.0.0.0
                
                [admin]
                secret = *****
                deny=0.0.0.0/0.0.0.0
                permit=127.0.0.1/255.255.255.0
                read = all
                write = all
                
                #include manager_additional.conf
                #include manager_custom.conf
                

                And here is fop2.cfg:

                [general]
                ; AMI definitions
                manager_host=localhost
                manager_port=5038
                manager_user=admin
                manager_secret=***** [same as in manager.conf]
                ;event_mask=call,agent
                
                ; Daemon definitios
                ;listen_port      = 4445
                ;restrict_host    = www.asternic.org
                ;web_dir          = /var/www/html/operator/fop2
                
                ; Global Config
                language           = en
                poll_interval      = 86400
                poll_voicemail     = 1
                monitor_ipaddress  = 0
                
                ; Force blind transfer on asterisk 1.6
                blind_transfer     = 1
                
                ; Force supervised transfer on asterisk 1.4
                ; requires the atxfer manager backport patch
                ; supervised_transfer = 1
                
                ; Force delimiter for asterisk applications
                ; force_parameter_delimiter = ","
                
                ; When adding or removing members to a queue, fop2 will default to
                ; AddQueueMember/RemoveQueueMember commands. If you set use_agentlogin
                ; to 1, together with the QueueChannel in a button definition set to
                ; an Agent number it will use AgentCallbackLogin and Agentlogoff instead.
                ;
                ; use_agentlogin = 0
                
                
                ; Master Password that overrides any individual one
                ;master_key = [default]
                
                ; Filename to use when start monitoring, you can use ${UNIQUEID},
                ; ${ORIG_EXTENSION}, ${DEST_EXTENSION}
                ; and date formats %Y %m %d to construct the filename.
                ;
                ; Settings for modifying the recording filename
                ; Available variables are:
                ; ${UNIQUEID} = Unique Id of the call
                ; ${TIMESTAMP} = Unix Timestamp when the recording was initiated
                ; ${DEST_EXTENSION} = Target extenstion being monitored
                ; ${ORIG_EXTENSION} = Extension/User that started the recording (not
                ;                     the other leg)
                ; Date variables:
                ; %Y 4 digits year
                ; %y 2 digits year
                ; %m 2 digits month
                ; %d 2 digits day
                ; %h 2 digits hour
                ; %i 2 digits minute
                ; %s 2 digits seconds
                
                monitor_filename=g${DEST_EXTENSION}-${UNIQUEID}
                monitor_format=wav
                monitor_mix=true
                
                ; --- SAMPLE GROUPS ---
                ;group=queues:QUEUE/100,QUEUE/101
                ;group=deptA:SIP/100,SIP/101,SIP/102
                ; --- END SAMPLE ---
                
                ; --- SAMPLE USER LIST ---
                ; format: user= EXTENSION : SECRET : PERMISSIONS : GROUPS
                ; You can enumerate several permissions and groups separated by comma
                ; available permissions:  'all', 'dial', 'hangup', 'meetme', 'pickup',
                ;                         'record', 'spy', 'transfer', 'whisper',
                ;                         'queuemanager', 'queueagent', 'phonebook'
                ;
                ;user=620:1234:all:queues
                ;user=621:1234:dial,transfer,pickup:deptA
                ;user=622:1234:all
                ;user=623:1234:meetme,pickup
                ;buttonfile=buttons.cfg
                ; ------ END SAMPLE ------
                
                ; This line is NOT commented, it executes
                ; the autoconfig configuration for FreePBX
                #exec autoconfig-users-freepbx.sh
                

                Users and permissions are set in fop2admin. I have the users I am testing with set for "all" permissions, and the extensions I am trying to monitor set to "none". (The way the mouseover text for the Privacy column in fop2admin reads, it is hard to tell, but I think "none" means "no restrictions" and therefore it should work, whereas "all" means "all things restricted. Regardless, I tried it with all and nothing happened.)

                I have tried with Firefox, IE, and Google Chrome, just in case it is a browser issue.

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                  nicolas
                  wrote on last edited by
                  #20

                  You first had incorrect permissions in the manager user. Now you have another problem. Both listen and whisper use chanspy to work, and the command is properly sent between the client and server, you will need to inspect the manager events from and to asterisk ( -> <- in the logs), and the asterisk full log in order to look for problems with chanspy. There are some asterisk versions where chanspy is broken( 1.4.26 or something like that). You can incresease the debug log to -X 511 and also inspect the asterisk full log or console

                  Best regards,

                  1 Reply Last reply
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                  • C
                    C
                    cluth
                    wrote on last edited by
                    #21

                    You first had incorrect permissions in the manager user. Now you have another problem. Both listen and whisper use chanspy to work, and the command is properly sent between the client and server, you will need to inspect the manager events from and to asterisk ( -> <- in the logs), and the asterisk full log in order to look for problems with chanspy. There are some asterisk versions where chanspy is broken( 1.4.26 or something like that). You can incresease the debug log to -X 511 and also inspect the asterisk full log or console

                    Best regards,

                    OK. Two problems at once is always hard to fix!

                    Here is my -X 511 output:

                    ** MAIN AMI event received...
                    ** MAIN There's an 'Event' in the event block
                    ** MAIN Event detected block_count = 0
                    ** MAIN There are 0 blocks for processing
                    ** MAIN Answer block cleared
                    
                    ** DIGEST_EVENT: start
                    
                    ** PROCESA_BLOQUE RTCPRECEIVED 0
                    
                    ** MAIN AMI event received...
                    ** MAIN Processing command received from flash clients...
                    
                    10.10.8.111     <= <msg data="15|towhisper|12|f530f3d19ae1d9b661e9102167c3abad" />
                    
                    -- PROCESS_FLASH_COMMAND origen 15 accion towhisper destino 12
                    
                    -- PROCESS_FLASH_COMMAND password [string]
                    
                    VALIDAR USUARIO 244
                    
                    Validation ok, have all permissions
                    
                    TO WHISPER permission denied, privacy in destination button!
                    
                    ** MAIN End of block from localhost
                    
                    127.0.0.1       <- Event: RTCPSent
                    127.0.0.1       <- Privilege: reporting,all
                    127.0.0.1       <- To: 172.16.8.196:3001
                    127.0.0.1       <- OurSSRC: 930506050
                    127.0.0.1       <- SentNTP: 1280220188.3181875200
                    127.0.0.1       <- SentRTP: 930497584
                    127.0.0.1       <- SentPackets: 1249
                    127.0.0.1       <- SentOctets: 199840
                    127.0.0.1       <- ReportBlock:
                    127.0.0.1       <- FractionLost: 0
                    127.0.0.1       <- CumulativeLoss: 0
                    127.0.0.1       <- IAJitter: 0.0000
                    127.0.0.1       <- TheirLastSR: 2879153766
                    127.0.0.1       <- DLSR: 3.0790 (sec)
                    127.0.0.1       <- Server: 0
                    

                    Only one line was output in /etc/log/asterisk/full:

                    [Jul 27 00:43:11] VERBOSE[12757] logger.c:   == Manager 'admin' logged off from 127.0.0.1
                    

                    And this didn't repeat on subsequent clicks, so I don't think it's related.

                    It appears the log is saying the button has privacy enabled. I went into fop2admin and changed privacy from "all" to "none" (note, it might be better to clarify the mouseover text in future releases of fop2admin). After dong that, the logs changed to this:

                    ** MAIN AMI event received...
                    ** MAIN There's an 'Event' in the event block
                    ** MAIN Event detected block_count = 0
                    ** MAIN There are 0 blocks for processing
                    ** MAIN Answer block cleared
                    
                    ** DIGEST_EVENT: start
                    
                    ** PROCESA_BLOQUE RTCPSENT 0
                    
                    ** MAIN End of block from localhost
                    
                    127.0.0.1       <- Event: RTCPSent
                    127.0.0.1       <- Privilege: reporting,all
                    127.0.0.1       <- To: 172.16.8.198:3001
                    127.0.0.1       <- OurSSRC: 1999275949
                    127.0.0.1       <- SentNTP: 1280220498.3180355584
                    127.0.0.1       <- SentRTP: 22756960
                    127.0.0.1       <- SentPackets: 16751
                    127.0.0.1       <- SentOctets: 2680160
                    127.0.0.1       <- ReportBlock:
                    127.0.0.1       <- FractionLost: 0
                    127.0.0.1       <- CumulativeLoss: 0
                    127.0.0.1       <- IAJitter: 0.0000
                    127.0.0.1       <- TheirLastSR: 2899427328
                    127.0.0.1       <- DLSR: 2.6380 (sec)
                    127.0.0.1       <- Server: 0
                    
                    ** MAIN AMI event received...
                    ** MAIN There's an 'Event' in the event block
                    ** MAIN Event detected block_count = 0
                    ** MAIN There are 0 blocks for processing
                    ** MAIN Answer block cleared
                    
                    ** DIGEST_EVENT: start
                    
                    ** PROCESA_BLOQUE RTCPSENT 0
                    
                    ** MAIN AMI event received...
                    ** MAIN Processing command received from flash clients...
                    
                    10.10.8.111     <= <msg data="15|tospy|12|0c1144c012fcdc1c4cd7092df3146c44" />
                    
                    -- PROCESS_FLASH_COMMAND origen 15 accion tospy destino 12
                    
                    -- PROCESS_FLASH_COMMAND password [string]
                    
                    VALIDAR USUARIO 244
                    
                    Validation ok, have all permissions
                    
                    Not a reference at all
                    Not a reference at all
                    
                    TO SPY SIP/244 no definido!
                    
                    ** MAIN End of block from localhost
                    
                    127.0.0.1       <- Event: RTCPReceived
                    127.0.0.1       <- Privilege: reporting,all
                    127.0.0.1       <- From: 172.16.8.196:3001
                    127.0.0.1       <- PT: 200(Sender Report)
                    127.0.0.1       <- ReceptionReports: 1
                    127.0.0.1       <- SenderSSRC: 0
                    127.0.0.1       <- FractionLost: 0
                    127.0.0.1       <- PacketsLost: 0
                    127.0.0.1       <- HighestSequence: 49947
                    127.0.0.1       <- SequenceNumberCycles: 0
                    127.0.0.1       <- IAJitter: 0
                    127.0.0.1       <- LastSR: 7122.0536870912
                    127.0.0.1       <- DLSR: 1.9000(sec)
                    127.0.0.1       <- RTT: 10(sec)
                    127.0.0.1       <- Server: 0
                    
                    ** MAIN AMI event received...
                    ** MAIN There's an 'Event' in the event block
                    ** MAIN Event detected block_count = 0
                    ** MAIN There are 0 blocks for processing
                    ** MAIN Answer block cleared
                    
                    ** DIGEST_EVENT: start
                    
                    ** PROCESA_BLOQUE RTCPRECEIVED 0
                    
                    ** MAIN End of block from localhost
                    
                    127.0.0.1       <- Event: RTCPReceived
                    127.0.0.1       <- Privilege: reporting,all
                    127.0.0.1       <- From: 172.16.8.198:3001
                    127.0.0.1       <- PT: 200(Sender Report)
                    127.0.0.1       <- ReceptionReports: 1
                    127.0.0.1       <- SenderSSRC: 0
                    127.0.0.1       <- FractionLost: 0
                    127.0.0.1       <- PacketsLost: 0
                    127.0.0.1       <- HighestSequence: 1186
                    127.0.0.1       <- SequenceNumberCycles: 0
                    127.0.0.1       <- IAJitter: 0
                    127.0.0.1       <- LastSR: 7122.1342177280
                    127.0.0.1       <- DLSR: 2.3500(sec)
                    127.0.0.1       <- RTT: 11(sec)
                    127.0.0.1       <- Server: 0
                    
                    ** MAIN AMI event received...
                    ** MAIN There's an 'Event' in the event block
                    ** MAIN Event detected block_count = 0
                    ** MAIN There are 0 blocks for processing
                    ** MAIN Answer block cleared
                    
                    ** DIGEST_EVENT: start
                    
                    ** PROCESA_BLOQUE RTCPRECEIVED 0
                    
                    ** MAIN AMI event received...
                    ** MAIN Processing command received from flash clients...
                    
                    10.10.8.111     <= <msg data="15|towhisper|15|0c1144c012fcdc1c4cd7092df3146c44" />
                    
                    -- PROCESS_FLASH_COMMAND origen 15 accion towhisper destino 15
                    
                    -- PROCESS_FLASH_COMMAND password [string]
                    
                    VALIDAR USUARIO 244
                    
                    Validation ok, have all permissions
                    
                    Not a reference at all
                    Not a reference at all
                    
                    TO WHISPER SIP/244 no definido!
                    
                    ** MAIN AMI event received...
                    ** MAIN Processing command received from flash clients...
                    
                    10.10.8.111     <= <msg data="15|tospy|15|0c1144c012fcdc1c4cd7092df3146c44" />
                    
                    -- PROCESS_FLASH_COMMAND origen 15 accion tospy destino 15
                    
                    -- PROCESS_FLASH_COMMAND password [string]
                    
                    VALIDAR USUARIO 244
                    
                    Validation ok, have all permissions
                    
                    Not a reference at all
                    Not a reference at all
                    
                    TO SPY SIP/244 no definido!
                    
                    ** MAIN End of block from localhost
                    
                    127.0.0.1       <- Event: RTCPSent
                    127.0.0.1       <- Privilege: reporting,all
                    127.0.0.1       <- To: 172.16.8.196:3001
                    127.0.0.1       <- OurSSRC: 930506050
                    127.0.0.1       <- SentNTP: 1280220503.3180752896
                    127.0.0.1       <- SentRTP: 933017584
                    127.0.0.1       <- SentPackets: 16999
                    127.0.0.1       <- SentOctets: 2719840
                    127.0.0.1       <- ReportBlock:
                    127.0.0.1       <- FractionLost: 0
                    127.0.0.1       <- CumulativeLoss: 0
                    127.0.0.1       <- IAJitter: 0.0000
                    127.0.0.1       <- TheirLastSR: 2899797606
                    127.0.0.1       <- DLSR: 3.0900 (sec)
                    127.0.0.1       <- Server: 0
                    
                    ** MAIN AMI event received...
                    ** MAIN There's an 'Event' in the event block
                    ** MAIN Event detected block_count = 0
                    ** MAIN There are 0 blocks for processing
                    ** MAIN Answer block cleared
                    
                    ** DIGEST_EVENT: start
                    
                    ** PROCESA_BLOQUE RTCPSENT 0
                    
                    ** MAIN End of block from localhost
                    
                    127.0.0.1       <- Event: RTCPSent
                    127.0.0.1       <- Privilege: reporting,all
                    127.0.0.1       <- To: 172.16.8.198:3001
                    127.0.0.1       <- OurSSRC: 1999275949
                    127.0.0.1       <- SentNTP: 1280220503.3180945408
                    127.0.0.1       <- SentRTP: 22796960
                    127.0.0.1       <- SentPackets: 17001
                    127.0.0.1       <- SentOctets: 2720160
                    127.0.0.1       <- ReportBlock:
                    127.0.0.1       <- FractionLost: 0
                    127.0.0.1       <- CumulativeLoss: 0
                    127.0.0.1       <- IAJitter: 0.0001
                    127.0.0.1       <- TheirLastSR: 2899755008
                    127.0.0.1       <- DLSR: 2.6380 (sec)
                    127.0.0.1       <- Server: 0
                    
                    ** MAIN AMI event received...
                    ** MAIN There's an 'Event' in the event block
                    ** MAIN Event detected block_count = 0
                    ** MAIN There are 0 blocks for processing
                    ** MAIN Answer block cleared
                    
                    ** DIGEST_EVENT: start
                    
                    ** PROCESA_BLOQUE RTCPSENT 0
                    
                    Exiting...
                    

                    My Asterisk is 1.6.0.10 as part of Trixbox 2.8.0.3. Chanspy does work if I dial 555.

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                      nicolas
                      wrote on last edited by
                      #22

                      TO WHISPER permission denied, privacy in destination button!

                      You have set the privacy option to the destination button (this is a fop2 config option). Buttons with privacy cannot be spied on.

                      Best regards,

                      1 Reply Last reply
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                      • C
                        C
                        cluth
                        wrote on last edited by
                        #23

                        [quote]TO WHISPER permission denied, privacy in destination button!

                        You have set the privacy option to the destination button (this is a fop2 config option). Buttons with privacy cannot be spied on.

                        Best regards,[/quote]

                        I tried it both ways (set in fop2admin) and neither worked. The log in the second block of code I posted seems to indicate that my privacy settings are correct. Am I misreading something?

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                          A
                          ali
                          wrote on last edited by
                          #24

                          I have a similar problem. From the asterisk console, I get:

                          channel.c:5681 __ast_request_and_dial: Unable to request channel SIP/474_5091

                          The message goes out as follows:

                          Exten: 474_566
                          CallerID: 5091 <474_5091>
                          Action: Originate
                          Async: 1
                          Priority: 1
                          Channel: SIP/474_5091
                          Context: from_local_siptel_nat
                          ActionID: 8

                          And is refused as follows:
                          Event: OriginateResponse
                          Privilege: call,all
                          ActionID: 8
                          Response: Failure
                          Channel: SIP/474_5091
                          Context: from_local_siptel_nat
                          Exten: 474_566
                          Reason: 0
                          Uniqueid: <null>
                          CallerIDNum: 474_5091
                          CallerIDName: 5091

                          I suspect, but do not know for sure, that it's the CallerIDNum being 474_5091 that's the problem, in asterisk rejects calls with non-numeric CallerIDNum in them. manger.conf is set up as follows:

                          [admin]
                          secret = XXXXXXXXXXXXXXXXXXXXX
                          deny=0.0.0.0/0.0.0.0
                          permit=127.0.0.1/255.255.255.0
                          read=system,call,log,agent,user,config,command,reporting,cdr,dialplan,originate,agi,cc,aoc,all
                          write=all,system,call,log,verbose,command,agent,user,originate,all

                          [SIP/474_5091]
                          type=extension
                          extension=474_5091
                          context=dept_1226_some_shared_context
                          label=5091

                          [SIP/474_566]
                          type=extension
                          extension=474_566
                          label=566
                          context=dept_1226_some_shared_context

                          1 Reply Last reply
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                            N
                            nicolas
                            wrote on last edited by
                            #25

                            FOP2 will use the extension parameter as caller id number, why are you using extensions with an underscore?

                            extension=474_5091

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