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FOP2 Community Forum

A

aliahanchi

@aliahanchi
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Recent Best Controversial

  • Extension status remain busy when using *11 for agent login on IP-Phone
    A aliahanchi
    Support

    Hi Nicolas,
    I read that few other users reported similar issue but there was no solution.
    we are using FOP 2.31.30 on freepbx15 with asterisk 16.19
    we are using *11 and *12 for hot desking and agent login/logout on IP-Phone. we frequently get issue that FOP2 shows the extension left busy and we can only clear by restarting asterisk and fop2

    Kindly advise what other information do you need to look at this matter.

    Appreciate your soonest assistant


  • Change the Dial box Box behaviour to use Blind Transfer after user hits enter
    A aliahanchi
    Support

    Thank you, it works


  • Change the Dial box Box behaviour to use Blind Transfer after user hits enter
    A aliahanchi
    Support

    Hi everyone,
    my customer using phonebook and they would like to have blind transfer when they hit enter key on keyboard, the default setting is supervised transfer.
    Thank you


  • FOP2 with FreePBX and Advance Recovery Module
    A aliahanchi
    Support

    Hi everyone,
    we have a scenario where customer having two freepbx server and using advance recovery module from sangoma to setup sort of high availability.
    the advance recovery module is not really HA and each pbx has their own IP etc and at each pint of time one of them would be active.
    would like to check if we can use fop2 on external server and link to both servers, how would be queue agent usage? we use fop2 for agents to login to queue and monitor queues.
    Thanks in advance


  • phone book issue on V 2.31.22
    A aliahanchi
    Support

    when use the filter box, it shows like below:
    : MR ABC <0123456789>

    seems data parsing is wrong, right? looking forward to hearing from you


  • phone book issue on V 2.31.22
    A aliahanchi
    Support

    clearing cache does not help


  • phone book issue on V 2.31.22
    A aliahanchi
    Support

    this server had major problem and we di fresh installation of freepbx 13 and restored the old database, fop2 also installed again and we found new installation is different version from old one, there might be issue with old data restored and conflict with new fop2 version
    kindly advise how to resolve


  • phone book issue on V 2.31.22
    A aliahanchi
    Support

    we have just installed new version (2.31.22) and facing problem with the calls originated from phone book, seems the call origination structure has a problem, see bellow debug:

    IP:50168 <= <msg data="34|dial|MRABC<90123456789>|xxxxxxxxxxxxxxx" />

    -- PROCESS_FLASH_COMMAND origen 34 accion dial destino MRABC<90123456789> password xxxxxxx

    VALIDAR USUARIO 1000@GENERAL

    validate password using key xxxxxxxxx

    VALIDAR USUARIO 1000 OK con clave regular (IP:50168)

    Validation ok, have all permissions for 0

    It's blessed into class FOP2::Extension

    ++ GET SERVER for SIP/1000 = localhost

    It's blessed into class FOP2::Extension

    127.0.0.1 -> Action: Originate
    127.0.0.1 -> Channel: SIP/1000
    127.0.0.1 -> Exten: MRABC<90123456789>
    127.0.0.1 -> Context: from-internal
    127.0.0.1 -> Priority: 1
    127.0.0.1 -> CallerID: 1000 <1000>
    127.0.0.1 -> Async: True

    127.0.0.1 <- Response: Error
    127.0.0.1 <- Message: Extension does not exist.

    -- TIMER asterisk_ami_connect and async config check

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