FOP2 Community Forum

My guess is that you might not have callevents=yes configured in sip.conf That is key to have hold/unhold events reported via AMI, important for FOP2 to determine what the active channel is. Try setting callevents=yes in your sip settings configuration in FreePBx.

asterisk -rx "queue show" Do you see that queue member there? IF so, you will also see it in fop2. To remove it, you must remove it from your queue, then fop2 will reflect the change. It is not something you do on fop2, the problem is in your asterisk queue, fop2 just shows you that you have it there. You can remove queue member from fop2, or from the asterisk cli: asterisk -rx "queue remove member XXX from YYY" where XXX is the queue member and YYY your queue number.